Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cary, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
210 reviews
5 stars
169
4 stars
10
3 stars
6
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Don, Jason, and Te-Von for their exceptional service.
Wait Times
Several reviews highlighted long wait times, particularly for customers with appointments, leading to frustration and dissatisfaction.
Store Operations
Customers reported issues with store hours and availability, including instances of the store being closed during posted hours.
Mixed Experiences
While many had positive experiences, some customers reported poor service, including unhelpful staff and unresolved issues.
- CKChris Kellington2 days ago5.0Sierra took very good care of us, covering everything needed. Could not have a better representative at your vary store
- SASuresh AthreyaDec 30, 20255.0I had great experience at this store and Christian is really amazing. He has the best way to communicate with the customers and understand the customer needs. Extremely professional and you should be fortunate to have such committed team members.
- RARobert AndersonDec 9, 20255.0Great, friendly service.
- RDRahul DwivediNov 26, 20251.0They don’t honor appointments so don’t waste your time. Very bad experience; waited 1 hr even with an appointment!
- RVRobert VolpeNov 26, 20255.0The Salesman in the Cary,NC location was very helpful!!!!!!
Frequently Asked Questions About Verizon
What type of retailer is Victra in Cary, NC?
Victra is a local Verizon Authorized Retailer providing wireless devices and services.
What products can I purchase at Victra in Cary?
You can buy phones, tablets, wearables, accessories, and more from brands like Verizon, Apple, Samsung, and Motorola.
What are the store hours for Victra in Cary?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra offers in-store pickup services for your convenience.
What payment methods are accepted at Victra Cary?
Victra accepts American Express, CASH, Discover, Mastercard, Visa, and mobile payments like Apple Pay and Samsung Pay.
Does Victra Cary provide free Wi-Fi to customers?
Yes, Victra offers free Wi-Fi for customers visiting the store.
What languages are supported at Victra Cary?
Customers can receive service in English and Spanish at Victra Cary.
Are there any restaurants near Victra Cary where I could eat before or after shopping?
Nearby restaurants include Tazza Kitchen Stone Creek Village, The Halal Guys, Jimmy John's, and Tribeca Tavern for various dining options.
What shopping centers and gift shops are close to Victra Cary?
You can visit Stone Creek Village shopping center, The Pink Alli gift shop, and Imaginese Gifts nearby for additional shopping experiences.
Are there fitness or wellness centers near Victra Cary?
Yes, nearby are F45 Training gym, Pura Vida Studio yoga studio, Republic of Yoga, and True REST Float Spa for fitness and wellness.