Verizon

4.4
490 reviews
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Business Details

1017 Parkside Main St, Cary, NC
27519, United States
(984) 465-3885
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Cary, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1017 Parkside Main St, Cary, NC
27519, United States

Hours

Reviews

4.4
485 reviews
5 stars
390
4 stars
19
3 stars
10
2 stars
5
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Andrew, Mark, and Liz for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about unhelpful staff, hidden fees, and poor communication regarding promotions and billing.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience for many customers.

Long Wait Times

Several customers reported long wait times for service, which detracted from their overall experience.

Sales Practices

Some reviews indicated concerns about aggressive sales tactics and unclear pricing, leading to dissatisfaction with the purchasing process.
  • MP
    Melissa Pellegrino
    6 days ago
    5.0
    Christian was awesome! He was helpful and knowledgeable about the products!
  • VN
    Venkat Nagarajan
    Dec 31, 2025
    1.0
    My experience was very disappointing. When I arrived, neither of the two representatives acknowledged or greeted me. After waiting 20 minutes, one staff member told me it would be 'five more minutes' before disappearing into the back for 25 minutes. Meanwhile, the second representative finished with a customer and left without a word. When the first person finally returned, I had to stop him myself only to be told it would be another hour. Better communication regarding wait times would have prevented this waste of my time.
  • SA
    Shir Ahmadzai
    Dec 28, 2025
    1.0
    Lazyyyyyy reps.
  • DS
    Doug Simpson
    Dec 21, 2025
    5.0
    I wanna commend the Cary store in Parkside. Ashley and her staff for taking care of me in a very hectic situation. Customer service promised me a new phone and between the Apex store and the Cary store they helped me out very well. I want to praise them.
  • CT
    Cydnee Todd
    Dec 5, 2025
    5.0
    Matt was amazing. Lovely service
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Frequently Asked Questions About Verizon

What types of wireless devices does Verizon at 1017 Parkside Main St offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Cary, NC?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.