Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 41 Charlie Brown Rd in Burnsville, NC 28714
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
162 reviews
5 stars
129
4 stars
7
3 stars
7
2 stars2
1 star
17
- MCMamagaiah Ceallaigh6 days ago5.0I upgraded my phone, and they were very friendly and helpful
- LTLandon ThomasAug 14, 20251.0I had an insurance replacement phone and was having issues getting the sim set up. I took the phone into the store seeking help since I had exhausted everything I knew to do. Instead of helping me them self, I was allowed to use the store phone to call customer service. The woman I talked to on the phone was very helpful and even asked "If you're at a Verizon store, why aren't they helping you?" It was very frustrating.
- MMMargaret MacKichanJul 14, 20255.0Great, friendly, helpful service. Didn’t get his name but may have been Hispanic.
- TMTricia MJul 9, 20251.0I just had an awful customer service experience with Alberto who was rude, mean, didn’t listen and hung up on the phone after I called to talk about screensaver. Alberto, sold my husband and I at least 4 phones, and changed my last screensaver. He has always been kind. Today, he was awful! We will not buy phones from this store ever again!
- CWCharles WilsonJun 14, 20255.0Good to have a location in Burnsville, so it’s nearby for me. They had what I what I needed at the store and very helpful service too!
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Russell Cellular in Burnsville offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products including smartphones, tablets, accessories, and smartwatches.
What are the store hours for Russell Cellular in Burnsville, NC?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular provide in-store pickup services?
Yes, Russell Cellular offers in-store pickup for orders placed through their store.
What payment options are accepted at Russell Cellular's Burnsville location?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
Where is Russell Cellular located in Burnsville, NC?
Russell Cellular is located at 41 Charlie Brown Rd, Ste 2, Burnsville, NC 28714.
How can I contact Russell Cellular in Burnsville for inquiries or support?
You can call them at +1 828-678-3530 or email burnsville.nc@russellcellular.com for assistance.
Are there any nearby places of interest customers can visit when coming to Russell Cellular in Burnsville?
Nearby places include Mercy Urgent Care for medical needs, Yummi America Burnsville Cafe for dining, and Mount Mitchell State Park for outdoor recreation.
How can nearby attractions like Mount Mitchell State Park enhance my visit to Russell Cellular?
You can enjoy visiting Mount Mitchell State Park, a scenic outdoor destination, before or after shopping at Russell Cellular to make the most of your trip to Burnsville.
Is there convenient financial access near Russell Cellular in Burnsville?
Yes, there is a CashPoints® ATM and State Employees' Credit Union nearby for convenient banking and cash withdrawal options.