Verizon

4.6
614 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brevard’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
552 N. Broad St., Brevard, NC
28712, United States

Hours

Reviews

4.6
598 reviews
5 stars
512
4 stars
23
3 stars
8
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Staff Knowledge

Many reviews noted the staff's expertise in handling technical issues and providing guidance on products and services.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding wait times and unhelpful interactions.

Store Environment

Several reviews mentioned cleanliness issues and the need for better organization within the store.
  • CB
    Cara Bradshaw
    Jan 2, 2026
    5.0
    Tiana was incredibly helpful us navigate a frustrating phone situation after a bad charger destroyed two of our iPhone 16 Pros. We had already been through several rounds of visits and phone calls over the holidays and she helped us finalize the process very professionally and quickly. She even reviewed our plan and found new deals that save us money this year. Thank you, Tiana!
  • RW
    Rush Webster
    Dec 23, 2025
    5.0
    Tiana helped us trade in my sister’s iPhone and upgrade our whole family’s plan to get better perks and a better deal. She was so patient and thorough as she walked us through everything, and she was very nice and funny as well. Would 10/10 recommend Tiana!
  • AB
    Amateur Badass
    Dec 21, 2025
    5.0
    Avery Laramer provided top notch customer service and excellent guidance on which products would best meet my needs. Can’t say enough good things; thank you, Avery.
  • EH
    Erica Haney
    Dec 20, 2025
    5.0
    Tiana was amazing!! So helpful!!! Bright cheery knowledgeable and customer service to the max !!!Had a horrible experience in Asheville no help no service no way we will ever go back - Brevard for life - thank you so much Tiana
  • AS
    Alexander Schulz
    Dec 8, 2025
    5.0
    Avery and his brother did an exceptional job helping my mom today. At most stores the process to get two new phones would have been incredibly tedious and not worth the hassle. However, Avery made the process quick and easy. We’ll definitely be back same time next year for whatever the latest and greatest is. Thanks again!

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store located at 552 N. Broad St., Brevard NC?

You can upgrade Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola devices at this location.

Does the Verizon store at 552 N. Broad St. require appointments for service?

No, appointments are not required; you can call to make one or simply stop by the store.