Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brevard’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
598 reviews
5 stars
512
4 stars
23
3 stars8
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Many reviews noted the staff's expertise in handling technical issues and providing guidance on products and services.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding wait times and unhelpful interactions.
Store Environment
Several reviews mentioned cleanliness issues and the need for better organization within the store.
- CBCara BradshawJan 2, 20265.0Tiana was incredibly helpful us navigate a frustrating phone situation after a bad charger destroyed two of our iPhone 16 Pros. We had already been through several rounds of visits and phone calls over the holidays and she helped us finalize the process very professionally and quickly. She even reviewed our plan and found new deals that save us money this year. Thank you, Tiana!
- RWRush WebsterDec 23, 20255.0Tiana helped us trade in my sister’s iPhone and upgrade our whole family’s plan to get better perks and a better deal. She was so patient and thorough as she walked us through everything, and she was very nice and funny as well. Would 10/10 recommend Tiana!
- ABAmateur BadassDec 21, 20255.0Avery Laramer provided top notch customer service and excellent guidance on which products would best meet my needs. Can’t say enough good things; thank you, Avery.
- EHErica HaneyDec 20, 20255.0Tiana was amazing!! So helpful!!! Bright cheery knowledgeable and customer service to the max !!!Had a horrible experience in Asheville no help no service no way we will ever go back - Brevard for life - thank you so much Tiana
- ASAlexander SchulzDec 8, 20255.0Avery and his brother did an exceptional job helping my mom today. At most stores the process to get two new phones would have been incredibly tedious and not worth the hassle. However, Avery made the process quick and easy. We’ll definitely be back same time next year for whatever the latest and greatest is. Thanks again!
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store located at 552 N. Broad St., Brevard NC?
You can upgrade Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola devices at this location.
Does the Verizon store at 552 N. Broad St. require appointments for service?
No, appointments are not required; you can call to make one or simply stop by the store.
What are the store hours for Verizon at 552 N. Broad St., Brevard?
The store is open Monday through Saturday from 8:30 AM to 8:30 PM, and Sunday from 10:30 AM to 6:30 PM.
Can I pay my Verizon bill in person at this Cellular Sales location?
Yes, customers can pay their Verizon bills in-store at this location.
What brands of devices are available at this Verizon Authorized Retailer?
Devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus are available.
What payment methods are accepted at the Verizon store in Brevard NC?
They accept American Express, Discover, MasterCard, and Visa.
Does the Verizon store offer wireless plans and prepaid options?
Yes, they offer Verizon wireless plans, prepaid wireless, and other services like Hum Smart Car and Mobile Hotspot.
What nearby restaurants can I visit before or after shopping at this Verizon store?
You can visit Burger King, Pescado's and Sunrise Mexican Restaurant, Quixote Mexican Restaurant, New China Restaurant, or Starbucks, all located nearby.
Are there nearby coffee shops where I can relax near the Verizon store?
Yes, nearby coffee shops include Brighter Day Coffee and Earthling Coffee, offering a relaxing spot before or after your visit.
What nearby services are available to customers visiting the Verizon store at 552 N. Broad St.?
Nearby services include Western Union for money transfers, car washes like Wash Express and Ingles Car Wash, and banking at Fifth Third Bank.