Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Belmont, NC. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
393 reviews
5 stars
290
4 stars
32
3 stars
13
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Zac, Hannah, and Bhavin.
Sales Experience
Several reviews highlighted positive experiences with sales associates who provided clear options and avoided upselling, although there were also complaints about deceptive practices.
Store Environment
Customers noted the store's atmosphere as welcoming and not overly crowded, contributing to a pleasant shopping experience.
Product Knowledge
Staff were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Reviews on Management
While some customers had positive interactions with management, others reported issues with unprofessional behavior and lack of accountability.
- CMChris MartinOct 29, 20255.0This Verizon is a corporate store and can be trusted! Not like the third party managed ones. You can tell a real Verizon corporate store by the uniform. Know the difference or you could really end up in a bind with your service been there done that!
- CEChelsea EckertOct 24, 20255.0Cole was amazing very fun very informative and patient would recommend to ask for him
- JRJosh RozalskeOct 20, 20255.0The staff was very friendly and helpful trying to find the best plan for my needs.
- SRstacey redmondOct 6, 20255.0Wendy was so helpful giving me advice on our plan and helping set up my new phone.
- GCGracie CaysOct 3, 20255.0I had the best experience with the two male staff that was working tonight! I was able to get all of my problems resolved and the customer service was absolutely lovely! The Indian gentleman was the nicest phone technician I’ve ever met!
Frequently Asked Questions About Verizon
What products does Verizon in Belmont offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the operating hours of the Verizon store in Belmont?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Belmont offer in-store pickup?
Yes, Verizon offers in-store pickup services for customers.
What payment options are accepted at Verizon in Belmont?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What services are available at Verizon in Belmont?
They provide services such as new lines, device upgrades, new devices, and accessories.
Is there free Wi-Fi available at Verizon in Belmont?
Yes, the store offers free Wi-Fi for customers.
How can I schedule an appointment or manage my Verizon account?
You can use the My Verizon app, available via the Apple App Store, or visit their quick link URL for scheduling and account management.
What nearby places can I visit before or after shopping at Verizon in Belmont?
Nearby you can visit Noom Yai food truck for some delicious meals, BI-LO for shopping needs, and Bojangles' for quick fast food options.
Are there nearby services that might complement my visit to Verizon?
Yes, you can use the UPS Access Point location nearby for shipping needs or visit First Horizon Bank for financial services close to Verizon.
Where can I find additional retail options near Verizon in Belmont?
Victra — Verizon Authorized Retailer and AT&T Store are nearby mobile phone stores, while Goodwill - Belmont offers thrift shopping.