Verizon

4.6
311 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Polson, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
110 Main St, Polson, MT
59860, United States

Hours

Reviews

4.6
310 reviews
5 stars
257
4 stars
19
3 stars
8
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jen, Teddy, and Marcus going above and beyond.

Professionalism

Customers noted the professionalism of the staff, particularly in handling issues and providing clear explanations about services and products.

Mixed Experiences

While many reviews were positive, some customers reported issues with billing, service quality, and long wait times, indicating inconsistency in customer experiences.

Store Environment

Several reviews mentioned the store's physical environment, with some noting distractions like a malfunctioning door that affected their experience.

Technical Assistance

Customers appreciated the technical support provided, especially in troubleshooting and setting up devices, although some expressed frustration with the time taken for upgrades.
  • GG
    Gari Gaustad
    Nov 4, 2025
    5.0
    Wow is the word I think of watching this gal jen sams work for me here at polson mt she is incredibly great at her job deal with one customer after a another I have never seen anyone work hard for there customer's
  • HV
    Heather Vukialau
    Jul 16, 2025
    5.0
    My experience started with Max who was honest about what he could help with since it was a business account. Then coming back in Jen, General Mgr, made my experience fun and personable. She then handed me off to Marcus who brought it all together with very few issues. While there are some glitches between Verizon (corporate) and their retail stores, this retail store helped with the road blocks and were very accomodating! Well done Polson Verizon!
  • GO
    Gabriel Orellana
    Jun 6, 2025
    5.0
    Marcus was great. He helped me get a new phone after mine was no longer usable. He also helped me understand what I was paying for. I left knowing I was paying a reasonable amount for my phone service.
  • KK
    Ken Kane
    Jun 4, 2025
    5.0
    Both my wife and I had some issues (ok, lots of issues) with our phones and tablets after a recent upgrade. Jen Sams at the Polson Store was awesome. It did take a few days but she was consistently professional, very nice, and super knowledgeable. She also cleaned up our account that another store in California totally messed up. Kudos to Jen and the staff at this store.

Frequently Asked Questions About Verizon

What products and brands does Verizon in Polson, MT offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, with brands like Verizon Wireless, Samsung, Apple, Motorola, and Google among others.

What are the store hours for Verizon at 110 Main St, Polson?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.