About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Polson, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
310 reviews
5 stars
257
4 stars
19
3 stars
8
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jen, Teddy, and Marcus going above and beyond.
Professionalism
Customers noted the professionalism of the staff, particularly in handling issues and providing clear explanations about services and products.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing, service quality, and long wait times, indicating inconsistency in customer experiences.
Store Environment
Several reviews mentioned the store's physical environment, with some noting distractions like a malfunctioning door that affected their experience.
Technical Assistance
Customers appreciated the technical support provided, especially in troubleshooting and setting up devices, although some expressed frustration with the time taken for upgrades.
- GGGari GaustadNov 4, 20255.0Wow is the word I think of watching this gal jen sams work for me here at polson mt she is incredibly great at her job deal with one customer after a another I have never seen anyone work hard for there customer's
- HVHeather VukialauJul 16, 20255.0My experience started with Max who was honest about what he could help with since it was a business account. Then coming back in Jen, General Mgr, made my experience fun and personable. She then handed me off to Marcus who brought it all together with very few issues. While there are some glitches between Verizon (corporate) and their retail stores, this retail store helped with the road blocks and were very accomodating! Well done Polson Verizon!
- GOGabriel OrellanaJun 6, 20255.0Marcus was great. He helped me get a new phone after mine was no longer usable. He also helped me understand what I was paying for. I left knowing I was paying a reasonable amount for my phone service.
- KKKen KaneJun 4, 20255.0Both my wife and I had some issues (ok, lots of issues) with our phones and tablets after a recent upgrade. Jen Sams at the Polson Store was awesome. It did take a few days but she was consistently professional, very nice, and super knowledgeable. She also cleaned up our account that another store in California totally messed up. Kudos to Jen and the staff at this store.
Frequently Asked Questions About Verizon
What products and brands does Verizon in Polson, MT offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, with brands like Verizon Wireless, Samsung, Apple, Motorola, and Google among others.
What are the store hours for Verizon at 110 Main St, Polson?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Polson offer in-store pickup service?
Yes, Verizon offers in-store pickup for your convenience.
What payment options are accepted at the Verizon Polson store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Verizon store in Polson?
Yes, Verizon in Polson offers electronics recycling services.
How can I contact Verizon store in Polson via email or phone?
You can call them at +1 406-883-9414 or email info@victra.com.
What are some nearby restaurants I can visit before or after shopping at Verizon in Polson?
Nearby dining options include Fiesta en Jalisco, The Salish, Lake City Bakery & Eatery, The Lake Bar, and The Durham - Kitchen and Cocktails, perfect for a meal before or after your visit.
Are there any nearby beauty or wellness salons close to Verizon in Polson?
Yes, nearby you can find The Rusty Razor Barbers, Lakehouse Skin, Skintique day spa, and Studio 93 beauty salon for grooming and skincare services.
Where can I find nearby community services or social organizations around Verizon Polson?
You can visit Area Vi Agency On Aging, Greater Polson Community Foundation, Flathead Lakers, and Sunburst Community Service for community and social support.
Which electronic accessories and device protection brands are available at Verizon Polson?
Verizon offers accessories and device protection from brands like Casemate, Otterbox, PureGear, Gear4, Incipio, and Tech21 among others.