About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Polson, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
312 reviews
5 stars
259
4 stars
19
3 stars
8
2 stars
8
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jen, Teddy, and Marcus going above and beyond.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to address customer concerns effectively.
Mixed Experiences
While most feedback was positive, some customers reported issues with billing and service quality, indicating a need for improved training and consistency among staff.
Store Environment
Several reviews mentioned the store's physical environment, with some noting distractions like a malfunctioning door that affected their experience.
- TATrinette AshcraftJan 2, 20265.0Very patient and friendly
- GGGari GaustadNov 4, 20255.0Wow is the word I think of watching this gal jen sams work for me here at polson mt she is incredibly great at her job deal with one customer after a another I have never seen anyone work hard for there customer's
- HVHeather VukialauJul 16, 20255.0My experience started with Max who was honest about what he could help with since it was a business account. Then coming back in Jen, General Mgr, made my experience fun and personable. She then handed me off to Marcus who brought it all together with very few issues. While there are some glitches between Verizon (corporate) and their retail stores, this retail store helped with the road blocks and were very accomodating! Well done Polson Verizon!
- SBSarah BeckNov 27, 20175.0It had been awhile since I visited the Polson Verizon store, because the last time I went there, it was a complete customer service disaster. This time (Nov 2017), it was pure pleasure. Cara helped both me and my son upgrade our phones, and she was so pleasant and professional and helpful. I usually dread this type of task, but honestly she made it painless. In addition, the store manager came over and visited with us, answered questions, etc. There were about 4 other sales agents in the store, all pleasant and knowledgeable, some already working with customers and some available for whoever walked through the door. For anyone in the Polson area who had a bad experience about 12-18 months or so ago at this store, PLEASE VISIT it again. No need to drive to Kalispell or Missoula. The crew at the Polson Verizon store is the A-team! Thank you! And Cara really is amazing. I recommend her!
- LFLanie FryAug 31, 20175.0While visiting Polson my phone broke, I went to the Verizon store there and I had the best service, help, information, curtious service from any store anywhere. Thank you Cheyenne and Justin for helping me when my phone stopped working while on vacation, you are the BEST, I can't thank enough!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Polson, MT offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, with brands like Verizon Wireless, Samsung, Apple, Motorola, and Google among others.
What are the store hours for Verizon at 110 Main St, Polson?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon in Polson offer in-store pickup service?
Yes, Verizon offers in-store pickup for your convenience.
What payment options are accepted at the Verizon Polson store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I recycle my old electronics at the Verizon store in Polson?
Yes, Verizon in Polson offers electronics recycling services.
How can I contact Verizon store in Polson via email or phone?
You can call them at +1 406-883-9414 or email info@victra.com.
What are some nearby restaurants I can visit before or after shopping at Verizon in Polson?
Nearby dining options include Fiesta en Jalisco, The Salish, Lake City Bakery & Eatery, The Lake Bar, and The Durham - Kitchen and Cocktails, perfect for a meal before or after your visit.
Are there any nearby beauty or wellness salons close to Verizon in Polson?
Yes, nearby you can find The Rusty Razor Barbers, Lakehouse Skin, Skintique day spa, and Studio 93 beauty salon for grooming and skincare services.
Where can I find nearby community services or social organizations around Verizon Polson?
You can visit Area Vi Agency On Aging, Greater Polson Community Foundation, Flathead Lakers, and Sunburst Community Service for community and social support.
Which electronic accessories and device protection brands are available at Verizon Polson?
Verizon offers accessories and device protection from brands like Casemate, Otterbox, PureGear, Gear4, Incipio, and Tech21 among others.