Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3850 S Reserve St in Missoula, MT 59801
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
262 reviews
5 stars
234
4 stars
11
3 stars1
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Bruce, Emily, and Joshua.
Professionalism
Many reviews highlighted the professionalism and knowledge of the staff, particularly in handling complex transactions and providing thorough assistance.
Positive Experiences
Numerous customers reported having great experiences, often mentioning how staff went above and beyond to ensure satisfaction.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
Mixed Feedback
While most reviews were positive, some customers reported negative experiences, particularly regarding service delays and unhelpful staff.
- FJFloyd JamesOct 7, 20255.0100% happy with everything they did. And I have better service with Verizon than I do with AT&T.
- 4A406 ABarbsSep 17, 20255.0Great customer service.
- RRRaphyApr 8, 20255.0They were vary helpful. They also had great personalities and they had a great pace at helping us get new phones.
- EHEric HalversonJan 18, 20211.0My girlfriend and I went to this store recently with 2 clear objectives in mind: buy a new phone and create a new Verizon plan for both of us. Instead of helping us accomplish those simple goals, the staff spent their time upselling us on phones and plans. We left after 45 minutes with nothing accomplished and an immense sense of frustration and bafflement at how Verizon continues to prove itself to be the standard bearer for terrible customer service.
- PSPeggy SchmidtJun 13, 20205.0The salesperson was extremely helpful. I had called a couple of times earlier in the day, and both of those folks were super helpful as well.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Missoula, MT?
The Verizon store is located at 3850 S Reserve St, Ste 110, Missoula, MT 59801.
What are the operating hours of the Verizon Missoula store?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which brands does the Verizon store at Missoula carry?
This store carries Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What products and services are available at the Verizon Missoula location?
They offer Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, mobile service, home phone service, and home internet.
Does the Verizon Missoula store offer in-store or curbside pickup?
Yes, the store provides both in-store pickup and curbside pickup services.
What payment methods are accepted at the Verizon Missoula store?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I schedule an appointment or service with the Verizon Missoula store?
You can use the My Verizon app available on the Apple App Store or visit their quick link URL for scheduling services.
Are there any nearby places to eat around Verizon Missoula?
Yes, nearby restaurants include Five on Black, MacKenzie River Pizza Co., Noodles & Company, MT Sno LLC., Starbucks, and City Brew Coffee where you can enjoy meals before or after visiting the Verizon store.
What other mobile phone stores are located near the Verizon Missoula store?
Nearby mobile phone stores include another Verizon location, Russell Cellular, and T-Mobile, which may offer additional options or services.
Are there any convenient nearby shops or services to visit with Verizon Missoula?
Yes, nearby you will find sporting goods stores like Bass Pro Shops and Cabela's, as well as beauty supply at Sally Beauty, and essential services like Safeway Pharmacy and multiple gas stations such as Conoco and Sinclair Gas Station.