Verizon

3.7
667 reviews
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Business Details

2950 North Reserve Street, Missoula, MT
59808, United States
(406) 542-1999
https://www.verizon.com/stores/details/montana/missoula/missoula-north-349762
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About

Cell Phone StoreElectronics Store
Visit our store at Missoula for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2950 North Reserve Street, Missoula, MT
59808, United States

Hours

Reviews

3.7
472 reviews
5 stars
219
4 stars
93
3 stars
50
2 stars
29
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.

Wait Times

Many customers experienced long wait times, both for service and appointments, leading to frustration.

Product Knowledge

Some staff were noted for their knowledge and ability to assist with technical issues, while others were criticized for providing inconsistent or incorrect information.

Store Experience

The overall store experience varied significantly, with some customers having positive interactions and others feeling their time was wasted due to poor service.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected fees and high costs associated with services.
  • ZC
    Zoe Coate
    Nov 16, 2025
    5.0
    Andy at this Verizon store was incredibly helpful, kind, and efficient!
  • ML
    Max Lovell
    Nov 16, 2025
    5.0
    Everyone at this store is so helpful and nice. Thank you Ryan for helping me purchase and set up my new phone.
  • ME
    Mary C. Edens
    Oct 26, 2025
    5.0
    Immediate help given! Time given to explain issues and the steps to take to improve your knowledge about your phone!
  • MB
    Meghan Brandon
    Oct 17, 2025
    5.0
    Very helpful, and did a bill review to save me money too!
  • AA
    aley aller
    Oct 15, 2025
    5.0
    Went yesterday to accompany my partner to set up a new phone and had the best experience. The associate we had (I didn’t catch their name) helped us out so well and made the entire experience stress free. Every associate we interacted with was so kind and helpful to those around them!! Highly recommend this store!!
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Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Missoula?

The Verizon store in Missoula is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

What products does the Verizon store in Missoula offer?

The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, hotspots, tablets, and laptops.