Visit our store at Missoula for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the helpfulness and politeness of staff, others reported rude and unprofessional behavior.
Wait Times
Many customers experienced long wait times, often exceeding initial estimates, leading to frustration.
Product Knowledge
Some staff demonstrated strong product knowledge and were able to assist effectively, while others were criticized for providing inconsistent or incorrect information.
Store Experience
The overall store experience varied significantly, with some customers having positive interactions while others reported feeling misled or dissatisfied.
PP
P.I.
2 days ago
1.0
Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
GD
Ginger deRonnebeck
Dec 16, 2025
1.0
Terrible service!
RH
Ryan Hull
Dec 12, 2025
5.0
Helpful and polite. Exactly what you would hope for.
ZC
Zoe Coate
Nov 16, 2025
5.0
Andy at this Verizon store was incredibly helpful, kind, and efficient!
ML
Max Lovell
Nov 16, 2025
5.0
Everyone at this store is so helpful and nice. Thank you Ryan for helping me purchase and set up my new phone.
What are the store hours for the Verizon store in Missoula?
The Verizon store in Missoula is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What products does the Verizon store in Missoula offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Missoula?
Verizon Missoula accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment either online through their website or using the My Verizon app.
Does Verizon Missoula offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Which brands of smartphones are available at Verizon Missoula?
Brands available include Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Where is the Verizon store located in Missoula?
The store is located at 2950 North Reserve Street, Missoula, MT 59808, USA.
Are there any restaurants near the Verizon Missoula store where I can eat before or after my visit?
Yes, nearby you will find Chipotle Mexican Grill, Famous Dave's Barbecue, Chick-fil-A, Arby's, and Hokkaido Ramen House for a variety of dining options.
Is there a coffee shop near Verizon Missoula where I can get a drink?
Yes, Loose Caboose and Liquid Planet are nearby coffee shops where you can enjoy coffee or smoothies before or after your visit to Verizon.
Are there any banks or credit unions near the Verizon Missoula store?
Yes, First Security Bank, Farmers State Bank, and Mountain America Credit Union - Reserve Street Branch are nearby for any banking needs.