Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful experiences.
Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration.
Sales Pressure
Several reviews mention aggressive sales tactics, with some customers feeling pressured to purchase additional services.
Staff Knowledge
While some staff members were noted for their knowledge and helpfulness, others were criticized for misinformation and lack of assistance.
Management Issues
There are complaints about management being unresponsive or rude, contributing to negative customer experiences.