Verizon

4.5
201 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Dillon, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
112 N Montana St, Dillon, MT
59725, United States

Hours

Reviews

4.5
199 reviews
5 stars
161
4 stars
15
3 stars
4
2 stars
0
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Louis, Jake, and Keith.

Professionalism

Several reviews highlighted the professionalism of staff members, particularly in resolving issues and providing assistance.

Mixed Experiences

While many customers had positive interactions, some reported rude or unhelpful staff, indicating inconsistency in service quality.

Technical Knowledge

Customers appreciated the technical knowledge of staff, especially in helping with phone setups and troubleshooting.

Sales Practices

Some reviews expressed concerns about upselling and unclear pricing, with customers feeling misled about additional charges.
  • CA
    Courtney Anderson
    6 days ago
    5.0
    Louis was exceptional and patient as we worked through multiple complex issues. Helped get me on the right track and had stellar customer service. Definitely was not the simple solution, but we still got it done. The knowledge and honesty was much appreciated.
  • LW
    Lacey Wood
    Nov 13, 2025
    5.0
    The guys at the store are wonderful and knowledgeable. However, the customer service and system they are forced to use hamstrings them by not being able to solve their own issues. It took three hours to get my new phone and it should’ve taken less than half of that!
  • KC
    Kathy Carpenter
    Sep 29, 2025
    5.0
    Louis was so helpful , polite and considerate. He answered all my questions. Thank you Louis.
  • DM
    Destiny Mink
    Aug 18, 2025
    1.0
    I just wanted a watch to track my heart rate for a new disability. They sold me a watch that wasn’t compatible with my phone. I went back to the store and I should have just returned it but I went ahead and got a new phone and was told I could get a free watch with my trade in and new phone. I asked twice about the added charges on my next bill only to be told twice not to worry that Verizon would sort it out. Well 500 dollars later (my family is struggling due to my recent health issues) I’m told I’m screwed by Verizon. Just be careful when you go in and question everything.
  • SS
    shannon scheffel
    Jul 29, 2025
    5.0
    They were so helpful and informative! Definitely knew their stuff.

Frequently Asked Questions About Verizon

What products does Verizon in Dillon, MT offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What services are available at the Verizon store in Dillon, MT?

Services include new lines, upgrades, new devices, and accessories.