Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Dillon, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
199 reviews
5 stars
161
4 stars
15
3 stars
4
2 stars0
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Louis, Jake, and Keith.
Professionalism
Several reviews highlighted the professionalism of staff members, particularly in resolving issues and providing assistance.
Mixed Experiences
While many customers had positive interactions, some reported rude or unhelpful staff, indicating inconsistency in service quality.
Technical Knowledge
Customers appreciated the technical knowledge of staff, especially in helping with phone setups and troubleshooting.
Sales Practices
Some reviews expressed concerns about upselling and unclear pricing, with customers feeling misled about additional charges.
- CACourtney Anderson6 days ago5.0Louis was exceptional and patient as we worked through multiple complex issues. Helped get me on the right track and had stellar customer service. Definitely was not the simple solution, but we still got it done. The knowledge and honesty was much appreciated.
- LWLacey WoodNov 13, 20255.0The guys at the store are wonderful and knowledgeable. However, the customer service and system they are forced to use hamstrings them by not being able to solve their own issues. It took three hours to get my new phone and it should’ve taken less than half of that!
- KCKathy CarpenterSep 29, 20255.0Louis was so helpful , polite and considerate. He answered all my questions. Thank you Louis.
- DMDestiny MinkAug 18, 20251.0I just wanted a watch to track my heart rate for a new disability. They sold me a watch that wasn’t compatible with my phone. I went back to the store and I should have just returned it but I went ahead and got a new phone and was told I could get a free watch with my trade in and new phone. I asked twice about the added charges on my next bill only to be told twice not to worry that Verizon would sort it out. Well 500 dollars later (my family is struggling due to my recent health issues) I’m told I’m screwed by Verizon. Just be careful when you go in and question everything.
- SSshannon scheffelJul 29, 20255.0They were so helpful and informative! Definitely knew their stuff.
Frequently Asked Questions About Verizon
What products does Verizon in Dillon, MT offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What services are available at the Verizon store in Dillon, MT?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Dillon, MT?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Does Verizon in Dillon, MT offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options does Verizon in Dillon accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands can I find at Verizon in Dillon, MT?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.
Does the Verizon store in Dillon provide free Wi-Fi?
Yes, free Wi-Fi is available at the store.
What nearby places can I visit around the Verizon store in Dillon?
Nearby places include Hair Care Unlimited (a hair and beauty salon), China Garden (a Chinese restaurant), and Cranny's Montana Street Grill (a restaurant and coffee shop).
Are there any convenient places for financial services near the Verizon store in Dillon?
Yes, nearby are Wells Fargo ATM and LibertyX Bitcoin ATM for financial transactions.
What community services are close to the Verizon store in Dillon?
Nearby community services include the Elks Lodge, United Way of Beaverhead County, and Celebrate Recovery - Dillon, MT.