Verizon

4.7
263 reviews
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Business Details

1607 S 11th Ave, Bozeman, MT
59715, United States
(406) 587-5257
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bozeman, MT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1607 S 11th Ave, Bozeman, MT
59715, United States

Hours

Reviews

4.7
259 reviews
5 stars
230
4 stars
9
3 stars
0
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Zach, Keith, and Cameron providing exceptional assistance.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, with many customers noting minimal wait times and prompt resolutions to their issues.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences related to billing issues, high-pressure sales tactics, and inconsistent service quality.

Product Knowledge

Customers frequently commented on the staff's expertise and ability to explain technical details clearly, which helped them make informed decisions about their purchases.

Store Environment

The store was generally described as welcoming and well-staffed, although there were occasional reports of staff being preoccupied or the store being closed during business hours.
  • KB
    Keegan Brady
    Nov 13, 2025
    5.0
    Austin and Zach were great!
  • GL
    Gloria Lambertz
    Nov 7, 2025
    5.0
    OMG!!! If you have a problem with your Verizon phone this is the place to GO. I had both Austin and Zach help me. Two days ago my phone just stopped working. I spent 4-hours on chat and on the phone with Verizon trying to get my phone up and running to no end. Departments sent to other departments and all had me trying the same thing over and over, with no result. Did I say 4-hours?!! Then I had to drive to Bozeman an hour and a half away and landed at this Verizon store. The “guys” solved the problem almost immediately. I am so thankful. Yeah Austin and Zach.
  • OL
    Olivia Lyford
    Nov 1, 2025
    5.0
    Super great service. I was helped out immediately and the guys were super nice and patient. I was confused about the differences between iPhone upgrade options so the employee pulled out a notebook to lay it out for me. That was very helpful in my decision-making.
  • RA
    Ray Adcock
    Aug 13, 2025
    5.0
    Zachary is phenomenal.
  • LM
    Lila Michael
    Jul 11, 2025
    5.0
    Zach was great with my teenage daughter and with me (I hate all things tech). Thank you!
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Frequently Asked Questions About Verizon

What kind of products does the Verizon store in Bozeman offer?

Victra Verizon in Bozeman offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for the Verizon Bozeman location?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.