Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bozeman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
392 reviews
5 stars
195
4 stars
57
3 stars
32
2 stars
21
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.
Wait Times
Customers frequently reported long wait times, often exceeding initial estimates, leading to frustration.
Knowledge and Helpfulness
Several employees were noted for their knowledge and ability to assist customers effectively, while others were seen as unhelpful or dismissive.
Communication Issues
There were complaints about poor communication regarding services, promotions, and store policies, leading to customer dissatisfaction.
Store Management
Concerns were raised about the management's responsiveness and the overall organization of the store, affecting customer experiences.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- TPTaylor Payne3 days ago2.0I have been given the option to have a business line as well as a personal line on my phone. It has worked great for a week, off and on, texts and call get mixed up between my personal and business line. Seems to be something that can be fixed or explained at the store but boy was I wrong. Not only did I walk out of the store with out fixing my issue, I walked out of the store with only having a personal line (due to the business line not working and none of the employees willing to look at the issue). I was given the option to buy a second phone LOL but I figured Verizon would supplement the issue by giving me options... I guess my only option is to buy another phone to have a personal and business line. So for people that are reading this review DO NOT let Verizon sell you on the 2 lines on 1 phone option. They will not know how to work it or be able to fix it.
- PGPablo GómezDec 15, 20251.0Demasiado tiempo de espera llegue temprano y pasan a personas sin estar en la fila soy cliente desde hace 1 año y 5 meses es indignante ver este tipo de comportamiento
- MAMaya ADec 14, 20255.0My family went in to upgrade our phones and Enzo was amazing! He made our experience at Verizon (which is typically long and boring) smooth, fun and fast. He was friendly, helpful and kind. I was very impressed and appreciative!
- DMD Jan MatneyDec 9, 20251.0Austin, an employee at Verizon and I had an altercation and when I wanted to stop the conversation Austin told me he had a right to free speech. His supervisor, Zach, is his peer and I don’t think he has any say over Austin. At some point Austin quit talking When I asked Zach if Austin could leave the desk where I was seated, Zach asked Austin if he would be willing to step aside and fortunately Austin stepped aside. Overall it was an example to me of bad customer service with a poorly supervised employee
Frequently Asked Questions About Verizon
What are the Verizon store hours in Bozeman, MT?
The Verizon store in Bozeman is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sunday.
Where is the Verizon Bozeman store located?
The Verizon store is located at 867 S 29th Ave, Suite 101, Bozeman, MT 59718, USA.
What brands of smartphones does the Verizon Bozeman store offer?
The store offers latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at the Verizon Bozeman store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment at the Verizon store in Bozeman?
Yes, you can schedule an in-store appointment either online or through the My Verizon app for convenience.
What types of products and services does Verizon Bozeman offer for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, and services including mobile, wireless internet, and voice plans.
How can nearby Firehouse Subs Bozeman-Gateway be useful when visiting Verizon?
If you're visiting Verizon and want a quick meal or sandwich, Firehouse Subs Bozeman-Gateway is conveniently nearby.
Are there places to relax or get a massage near Verizon Bozeman?
Yes, Wellness WORx Massage and Wellness | WORx spa locations are nearby where you can enjoy massage and spa services after your visit.
Where can I grab coffee or sushi near the Verizon store in Bozeman?
Oba Cafe nearby offers sushi and coffee, making it a good spot to relax before or after your Verizon visit.
What payment methods does Verizon Bozeman accept?
The store accepts payments via check, debit card, mobile NFC payments and does not require cash only.