Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ridgeland, MS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
357 reviews
5 stars
288
4 stars
22
3 stars
9
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Ilene and Trista for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported issues with misleading information, long wait times, and unprofessional behavior from certain staff members.
Sales Process Issues
Several reviews mentioned problems with the sales process, including confusion over phone trade-ins, unexpected charges, and dissatisfaction with the handling of transactions.
Store Environment
The store atmosphere received mixed feedback, with some customers appreciating the friendly environment while others noted issues like long wait times and lack of initial greetings.
- JDJanae DenmanDec 7, 20255.0Aleta was wonderful and patient
- WPWILLIE POWERSOct 5, 20253.0They were nice and seem to sell. Im having issue making sure I wasn't over charged, and everything was setup as discussed. I turned in 3 phones I only see one on my account as traded in.. I also should have gotten a few things taken care of can't seem to get anyone. I live 25 minutes away and have made blank trips here already.
- RPRuth PollardOct 1, 20255.0I had nothing but really great experiences today thanks to Ilene🥰
- JJJefferica JohnsonSep 24, 20255.0I just wanted to speak on Mrs. Ilene Sawyer. That lady is magnificent. She really took control and assisted me with my phone situation like no other…extremely polite understanding top-tier individual…highly recommended..if you want help or need help see Mrs. Ilene for your phone issues or questions ….GO TO THE STORE…I don’t doubt going now… and I may even start talking to customer service more because of this lady… I don’t do customer service usually but she was extremely helpful and I appreciate her every second… I learned a lot today. 🙏🏽 #GIVEHERARAISE #PromoteHer #DefinitionOfProffessionalism #Top-Tier #customorService
- CAChristopher AmesburySep 21, 20255.0Was helped fast and with kindness
Frequently Asked Questions About Verizon
What types of wireless devices can I find at Verizon in Ridgeland, MS?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories.
What brands does Verizon in Ridgeland carry?
Verizon carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Ridgeland?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Ridgeland offer in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Ridgeland?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon offer any device deals or promotions?
You can view the latest offers and device deals on their website at https://victra.com/device-deals/.
Are there any nearby places where I can grab a meal after visiting Verizon?
After visiting Verizon, you can enjoy a meal at nearby restaurants like The Honey Baked Ham Company, Rossini, or Raising Cane's for a variety of options from sandwiches to Italian cuisine and fast food.
What nearby shops can I visit for gifts or apparel around Verizon?
Nearby you can visit A Perfect Gift for flowers and gifts, T Abeles & Company and K&G Fashion Superstore for clothing and shoe stores.
Are there any nearby recreational or entertainment venues near Verizon Ridgeland?
Yes, Centre Park offers shopping and park amenities, and GameStop is nearby for video games and hobbies.
How can nearby services like The UPS Store or Shred Nations be useful when visiting Verizon?
While at Verizon, you can also access business services such as shipping and printing at The UPS Store or shredding services at Shred Nations, conveniently located nearby.