Verizon

4.3
246 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Meridian, MS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1217 S Frontage Rd, Meridian, MS
39301, United States

Hours

Reviews

4.3
245 reviews
5 stars
171
4 stars
28
3 stars
14
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Aubrey, Brandy, and Kim.

Store Experience

Customers appreciated the clean and organized store environment, with quick service and minimal wait times reported by several reviewers.

Product Knowledge

Staff demonstrated a strong understanding of products and services, providing detailed explanations and assistance during purchases.

Mixed Experiences

While many had positive interactions, some customers reported poor service and long wait times, indicating inconsistency in customer experiences.

Technical Issues

Several reviews mentioned problems with devices and service, leading to frustration and dissatisfaction with the overall Verizon service.
  • BD
    Betty Dykes
    Nov 7, 2025
    5.0
    Friendly staff and helpful, the only think I did not like was the time it takes to transfer stuff from old phone to new phone.
  • GB
    Gary Brown
    Sep 29, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Lifesavers at Verizon! Huge thanks to Aubrey and Marshall at the Verizon store in Meridian (39301)! After multiple phone agents mishandled my eSIMs and left me with no service during an 812-mile overnight drive (while on bed rest for acute kidney failure), they went above and beyond to fix both devices and get me safely reconnected. While my overall experience with Verizon support was extremely stressful and dangerous, Aubrey and Marshall deserve credit for turning things around when I finally made it to the store.
  • RM
    Ray Morgan
    Sep 28, 2025
    5.0
    Very nice people and friendly
  • JD
    Jonathan Davis
    Sep 17, 2025
    5.0
    Aubrey was very helpful!! She was very friendly and courteous while helping me order my new iPhone 17 and Apple Watch. She was very informative and talked me through all the discounts and ways that I could get the best price for my products.
  • GB
    Gail Ford Baskin
    Sep 9, 2025
    5.0
    Aubrey who works in the Verizon meridian store is awesome . She takes time and explains the offers , upgrades, plans and all. She is very knowledgeable and she tries to find the answers to any question asked the Meridian, MS store is clean and the temperature I in the store is comfortable . . Overall 10/10 for our meridian Verizon store . 10/10 for Aubrey.

Frequently Asked Questions About Verizon

What is Victra in Meridian, MS?

Victra is a Verizon Authorized Retailer located at 1217 S Frontage Rd, Meridian, MS, offering a wide range of wireless devices and accessories.

What products and brands does Victra offer?

Victra offers smartphones, tablets, wearable devices, accessories, and more, featuring brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.