Staff always helps customers out they get supper busy they don't stress out . Take great care off all clients in store . Awsome if they have a new employee Griffen she is great at working there along with other lady's haven't seen man manger in long time is he still manager ? Thank far having the store here in town we need it .please stay
BC
breanne cate
Dec 29, 2025
1.0
My uncle went in on 12/26/25 and got a phone plan and a new phone. They told us that if he is not satisfied then he could return it within 7 days as long as the phone was in new condition. Well the phone did not meet his needs so he decided to return the phone which the phone was kept in the box since 12/27/25. We took him to cricket in Piedmont Mo on 12/29/25. Which is still in the 7 day period and phone in the box with the receipt. The lady was rude and hateful to him and told him he could not return the phone and did not give explanation to why she couldn’t refund the phone like they told us and it also says on the receipt that they can refund it within the 7 days. The lady then told him he had to leave and to get out. Will never do business with this company again for their rude and disrespectful behavior and trashy customer service and to not hold up to what they tell you and to what they have printed on their receipt. Left a 1 star review only because It won’t let me leave 0
RT
Robin Trainer
Jan 21, 2025
5.0
Everyone at this location is knowledgeable and kind. Any time I have been into the store the girls were willing and able to help in anyway possible, I’m so grateful to have a store close with friendly customer focused people working inside!
HJ
Hannah Jennewein
Jul 18, 2024
5.0
Awesome service, fast and friendly! Always knowledgeable and if they don’t know, they will get you an answer asap! Quick and easily explained setup so you understand just what’s happening, no crazy charges. Come see us!!
DG
Dawna Green
Nov 10, 2021
5.0
Mickel & Rickel were awesome. They went above & beyond for me. I never had an easier or more enjoyable experience getting a phone thank you two so much!!!