With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Ozark store today.
Jackie, Caylee, and other staff members received high praise for their helpfulness, friendliness, and professionalism, with many customers expressing satisfaction with their service.
Product Issues
Several customers reported problems with their phones, particularly the Moto G 5G Stylus 2023, citing issues with making and receiving calls, leading to frustration with corporate policies.
Store Experience
While many reviews highlighted positive experiences, some customers noted poor service from specific staff members and long wait times, indicating inconsistency in customer service.
Efficiency
Many customers appreciated the quick service and efficiency in getting new phones and plans set up, often completing transactions in under 30 minutes.
KF
Kim Fletcher
3 days ago
5.0
Sage was amazing! Extremely knowledgeable and helpful. Have been with cricket for almost 14 yrs and the customer service provided to me today is exactly why I'm still a customer.. all these yrs! Great job Sage! ROCKSTAR
JB
judy burall
3 days ago
5.0
They were quick and efficient! Nickie and Sage were on top there game!! Thank you ladies!!!
MR
Myriah Roberson
Dec 19, 2025
5.0
my father in law worked with Jake in store today to add a tablet line to our account, his and our experience was amazing and extremely helpful. everything was quick and smooth. we will continue to use cricket especially this location customer service is amazing
DC
Danielle Casey
Nov 21, 2025
5.0
Jackie & Sage are wonderful. Helped us get new phones . We where with straight talk they waited on the phone for 2 hrs for them to get us our pin codes . These lady's go above and beyond to take care of you . We got Motorola razor and we love them. You can't beat there price at $199 for a 2025 . So happy and thank you !!
JB
Janet Bice
Nov 14, 2025
5.0
Jackie did a great job setting up my new phone. Would definitely recommend this store.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Ozark offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless Authorized Retailer in Ozark located?
It is located at 1730 S 20th St, Store, Ozark, MO 65721, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Ozark?
The store is open Monday, Tuesday, Thursday, Friday, and Saturday from 10:00 AM to 6:00 PM, Sunday from 12:00 PM to 4:00 PM, and closed on Wednesdays.
When did the Cricket Wireless Authorized Retailer in Ozark open?
The store opened on May 10, 2022.
How can I contact Cricket Wireless Authorized Retailer in Ozark by phone?
You can call them at +1 417-429-1198.
Does Cricket Wireless Authorized Retailer in Ozark require an annual contract?
No, they offer cell phone plans with no annual contract.
What social media platforms can I follow Cricket Wireless Authorized Retailer in Ozark on?
You can follow them on Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (CricketNation channel).
Are there any places nearby where I can grab a bite to eat before or after visiting Cricket Wireless Authorized Retailer?
Yes, nearby options include Little Caesars Pizza, Subway, Freddy's Frozen Custard & Steakburgers, and Wendy's.
What other mobile phone stores are near Cricket Wireless Authorized Retailer in Ozark?
Metro by T-Mobile is a nearby mobile phone store where you can explore additional phone and plan options.
What other services can I find near Cricket Wireless Authorized Retailer in Ozark?
Nearby services include financial services at Central Bank of the Ozarks, pet supplies at Earthwise Pet Nutrition & Grooming, beauty treatments at Crystal Nails and Great Clips, and automotive services at Take 5 Oil Change.