Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 864 US Hwy 60 in Monett, MO 65708
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
263 reviews
5 stars
194
4 stars
23
3 stars
4
2 stars
6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided effective assistance, while others noted a lack of training and competence among employees.
Wait Times
Long wait times were frequently mentioned, with some customers expressing frustration over delays in receiving service.
Sales Experience
Positive feedback on sales interactions, with customers appreciating good deals and helpful sales representatives.
Store Environment
Inconsistent experiences regarding store atmosphere; some found it welcoming, while others noted unprofessional behavior among staff.
- CNChelcia NeherOct 1, 20251.0Awful to deal with our account has been messed up for going in 3 months now, have been in times to get help, with 0 luck. Have called 3 times, with promises of a call back and never receive one.
- HPHector PreciadoSep 12, 20255.0Got a great deal from the sales rep. One of my favorite stores to get new phones
- JJJackie JohnsonJun 23, 20254.0The sales team were very tenacious to get my new phone set. Even with some glitches they had to overcome. Good employees.
- CCCheryl CriderJun 17, 20255.0Angelica was the Best help I've had in a while. Listen to what me and my Brother had to say helped us get a new# very kind about it all . Old people aren't easy to handle sometimes. She was by herself with people waiting for us to get done and handled herself great through it all. I'm a woman who appreciates good people.☺️
- JAJeret AndrewsJun 17, 20255.0I went in to upgrade my phone. The staff was friendly and handle everything for me. It took about one hour for everything to get transferred from my old phone to the new one, but I was able to leave and take care of a few other things in town and then come back.
Frequently Asked Questions About Verizon
What products and brands does Russell Cellular in Monett offer?
Russell Cellular offers a range of products including Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options. They carry brands like Verizon, Samsung, Google, Apple, Motorola, and LG.
Where is Russell Cellular located in Monett, MO?
Russell Cellular is located at 864 E. Highway 60, Monett, MO 65708.
What are the store hours for Russell Cellular in Monett?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer pickup options for orders?
Yes, they provide both in-store pickup and curbside pickup services.
Can I pay with credit cards at Russell Cellular?
Yes, payment options include American Express, Discover, Mastercard, Visa, and cash.
Does Russell Cellular require appointments to shop in-store?
No, they do not require appointments for in-store shopping.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Are there any restaurants near Russell Cellular where I could eat before or after my visit?
Yes, nearby dining options include High Five Sports Grill, an American restaurant and bar, and The Bayou bar, both great spots to enjoy a meal or a drink.
What other service businesses are near Russell Cellular in Monett?
Nearby service businesses include Miracle-Ear Hearing Aid Center for medical supplies, Massage Groove LLC for massage therapy, and Steven Roldan: Allstate Insurance for insurance services.
Where can I find nearby lodging or car rental services around Russell Cellular?
Days Inn by Wyndham Monett is a nearby hotel, and Enterprise Rent-A-Car offers car rentals close to Russell Cellular, convenient for travelers visiting the area.