Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Woodbury for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
467 reviews
5 stars
234
4 stars
63
3 stars
26
2 stars
33
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others report rudeness and dismissive attitudes.
Wait Times
Long wait times reported frequently, with customers expressing frustration over delays and lack of attention from staff.
Billing Issues
Numerous complaints about billing errors and lack of resolution, leading to customer dissatisfaction and loss of trust.
Staff Knowledge
Inconsistent knowledge among staff, with some customers receiving excellent assistance while others encountered unhelpful or misinformed employees.
Store Management
Concerns about management practices, including poor handling of customer issues and lack of accountability.
- JNJamal Naseem4 days ago5.0Ronald at Verizon was absolutely outstanding. He helped me set up my new phone from start to finish and made the entire process smooth and stress-free. He was patient, knowledgeable, and took the time to explain everything clearly without rushing. He made sure all my data transferred properly, my settings were configured correctly, and that I was fully comfortable before leaving. Customer service like this is rare – Ronald truly went above and beyond. Highly recommend asking for him if you visit this location.
- SPShannon PratherJan 2, 20261.0No staff. Appointments not honored. Five customers were waiting and no one greeted us. After 15 minutes I finally asked the one guy working if anyone else was working and if appointments were valid. He said nope, first come first service. I will switch phone service before I go back there.
- JVjennifer vangDec 26, 20255.0Great customer services! Everyone was very helpful and friendly. This will be our to-go Verizon place now. Thank you Verizon Woodbury !
- CMConnor McCarthyDec 20, 20251.0Terrible customer experience / service each time I go here. You check-in only for an employee to recheck you in and remind you it will be “quite a while” until they can see you, even if there is only one other customer in the store. Had to go twice this week and left both times before being seen. They almost encourage you to leave the store.
- CBChris BarrientesNov 28, 20255.0I had an awesome experience at this Verizon store! Chris, Shelby, and Adam were all fantastic to work with. Chris got creative and walked me through multiple ways to save money on my upgrades and subscriptions—things I never would’ve uncovered on my own, especially in today’s online-only world. The whole team was friendly, knowledgeable, and truly went above and beyond. I highly recommend visiting this location and asking for Chris, Shelby, or Adam. You’ll be in great hands!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Woodbury?
The Verizon store in Woodbury offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does the Verizon Woodbury store provide?
Services include mobile plans, wireless internet plans, voice plans, and options for online orders with in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What are the store hours for Verizon in Woodbury?
The Verizon Woodbury store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an in-store appointment at Verizon Woodbury?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app available in the Apple App Store.
Does Verizon Woodbury accept contactless payments and debit cards?
Yes, Verizon Woodbury accepts debit cards, mobile NFC payments, and does not require cash-only transactions.
Is there free Wi-Fi available at the Verizon store in Woodbury?
Yes, the Verizon store in Woodbury offers free Wi-Fi to customers.
Can I pick up my online order at the Verizon Woodbury store?
Yes, you can choose in-store pickup, curbside pickup, express lockers, or same-day delivery where available when ordering online.
What nearby dining options are available around the Verizon Woodbury store?
Nearby dining options include Pie Five Pizza Co., Aloha Poke Co., Potbelly Sandwich Shop, Piada Italian Street Food, Crumbl Cookies, India Palace, Qdoba, Sushi Tango Woodbury, Sweet Paris, Zantigo®, and Naf Naf Grill for a variety of cuisines and quick meals.
Are there any nearby health and medical services near Verizon Woodbury?
Yes, nearby health services include Park Dental Radio Drive, The Dental Specialists, The Facial Pain Center, Park Dental, MNGI Digestive Health Clinic, Woodbury Dental Arts, Associated Eye Care, and Minnesota Gastroenterology.
What other retail stores are near the Verizon store in Woodbury?
Nearby retail stores include Wedding Day Diamonds - Woodbury, Mattress Firm, Whole Foods Market, and Chuck & Don's Pet Food & Supplies, offering a variety of shopping options beyond electronics.