Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Woodbury for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
461 reviews
5 stars
232
4 stars
63
3 stars
25
2 stars
33
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness and knowledge, while others were criticized for being rude and dismissive.
Appointment Issues
Customers reported long wait times and issues with appointments, often feeling ignored or unassisted during their visits.
Billing Problems
Several customers experienced significant billing issues, including unexpected charges and difficulties resolving account problems.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were noted for providing incorrect information, leading to customer frustration.
Store Environment
The store environment received mixed feedback, with some praising cleanliness and organization, while others noted poor inventory and staffing levels.
- MHmona hagen3 days ago5.0I hope i have the correct location. Kris helped us today and made our transaction seamless. He was patient kind funny and down right amazing. Thank you Kris for your time today!
- KMKasey MouaNov 13, 20251.0Beware! Read the fine print on these so-called “promotional” offers. What’s promised and what you actually receive are two very different things. I have spent seven months dealing with unresolved billing errors, missing credits, and excuses—issues that began the moment I trusted the staff here to set up my account correctly. The biggest problem is Elle Cenfield, the “business manager.” Her approach is defined by broken promises, a dismissive attitude, and a complete lack of accountability. Once the sale is made, she pushes you off, shifts blame, and simply hopes you give up and stop coming back. Every interaction felt like dealing with someone untrained, unmotivated, and uninterested in fixing anything. This location operates with high turnover, poor training, and zero follow-through, making even basic resolution impossible. My issue has now been escalated beyond the store because of their repeated failure to act. If you value honesty, competence, or even basic customer service, avoid this location or proceed with extreme caution. They kept promising that my issue will be resolved the next billing cycle, but it's been the same shit every billing cycle. Find a different location that is more transparent and not misleading.
- ALAndrew lemonNov 11, 20251.0Worked with Ellie on business account. Bill is never coming thru the way I am told. I constantly have to check why something wasn't processed or what the issues are. Response time is NOT GOOD AT ALL. Wait nearly week to get reply to text or emails and yet I would get harassed before making the switch to see if they could help. All about getting new service rather than service existing customer.
- MWMelissa WagnerOct 31, 20255.0I had an appointment and got right in. I was having trouble with setting up a new devices and transferring. I had the pleasure of working with Cam! He was amazing, knew his stuff and very friendly throughout the whole time I was there!
- BSBernadette SchwabOct 7, 20255.0I had a virus on my phone and thought that I needed to buy a new phone. The person working was able to correct it with just a few clicks to delete some of my apps.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Woodbury?
The Verizon store in Woodbury offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does the Verizon Woodbury store provide?
Services include mobile plans, wireless internet plans, voice plans, and options for online orders with in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What are the store hours for Verizon in Woodbury?
The Verizon Woodbury store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an in-store appointment at Verizon Woodbury?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app available in the Apple App Store.
Does Verizon Woodbury accept contactless payments and debit cards?
Yes, Verizon Woodbury accepts debit cards, mobile NFC payments, and does not require cash-only transactions.
Is there free Wi-Fi available at the Verizon store in Woodbury?
Yes, the Verizon store in Woodbury offers free Wi-Fi to customers.
Can I pick up my online order at the Verizon Woodbury store?
Yes, you can choose in-store pickup, curbside pickup, express lockers, or same-day delivery where available when ordering online.
What nearby dining options are available around the Verizon Woodbury store?
Nearby dining options include Pie Five Pizza Co., Aloha Poke Co., Potbelly Sandwich Shop, Piada Italian Street Food, Crumbl Cookies, India Palace, Qdoba, Sushi Tango Woodbury, Sweet Paris, Zantigo®, and Naf Naf Grill for a variety of cuisines and quick meals.
Are there any nearby health and medical services near Verizon Woodbury?
Yes, nearby health services include Park Dental Radio Drive, The Dental Specialists, The Facial Pain Center, Park Dental, MNGI Digestive Health Clinic, Woodbury Dental Arts, Associated Eye Care, and Minnesota Gastroenterology.
What other retail stores are near the Verizon store in Woodbury?
Nearby retail stores include Wedding Day Diamonds - Woodbury, Mattress Firm, Whole Foods Market, and Chuck & Don's Pet Food & Supplies, offering a variety of shopping options beyond electronics.