Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Woodbury, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
321 reviews
5 stars
263
4 stars
11
3 stars3
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Billy, Rod, and Kristin.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing clear explanations.
Long Wait Times
Multiple customers reported long wait times due to understaffing, which affected their overall experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly with upselling and billing issues.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- SLSonja LeeNov 9, 20255.0I have NEVER enjoyed going to a mobile phone store… I haven’t had luck over the last 20 years with a pleasant experience but I will never say that again as long as I can see Eric at the Verizon Commerce location. Not only was it a smooth and seamless experience but he took the time to help me figure out how to save money on all my streaming subscriptions. This wasn’t an upsell that earned him commission - this was just something he does since he’s a walking human calculator and had the patience and time to go through it all for me! As long as you have the time he will give you his. Thank you, Eric! I’m so happy with everything today I decided to take the time to write my first Google review!
- JWJosh WangerinNov 7, 20251.0Billy and Eric were great, sadly the porting of my phone was not. This process took 2 days, I lost my number in the "cloud" for a while and after calling my previous provider Verizon porting people messed it up and of course there's NO ONE TO TALK TO FOR COMPENSATION. I lost not only 15 hours at the stores and 4 hours of driving around to each, also lost out on 2 days of work... I still paid full price, no one's reached out, this was "the worst process I've ever had" apparently. Just would be nice to be able to talk to someone here as the store cant help! 👎
- MSMelissa StrehmelNov 1, 20255.0Each time we visit this store we receive prompt, professional, and courteous service. Zach is an employee who goes above and beyond with his kind and helpful manner.
- PDPatrick DoyleOct 30, 20255.0Walked into Verizon at Commerce Hill in Woodbury today. Billy helped me, answered all my questions and got me set up with a new phone after we explored various options. Had a great experience, thanks!!!
- ZBZakaria BiarOct 30, 20251.0I booked an appointment a head ago to pick an iPhone 17 and now when I’m in store they said they don’t do appointments and they don’t even have the phone ready what kinda customer service is that
Frequently Asked Questions About Verizon
What products does the Verizon store in Woodbury, MN offer?
The Verizon store in Woodbury offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store in Woodbury?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon Woodbury location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store in Woodbury offer in-store pickup services?
Yes, in-store pickup is available for customers at this location.
What brands can I find at the Verizon Authorized Retailer in Woodbury?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands including Casemate, Otterbox, and Mophie.
How can I contact the Verizon store in Woodbury?
You can reach them by phone at +1 612-234-2066 or via email at Info@victra.com.
Where is the Verizon store located in Woodbury, MN?
The store is located at 437 Commerce Dr, Suite 600, Woodbury, MN 55125.
Are there any nearby places where I can get a meal before or after visiting Verizon in Woodbury?
Yes, nearby dining options include Bruegger's Bagels for breakfast or brunch, Tono Pizzeria, McDonald's, and Chuck E. Cheese for pizza and family fun.
What nearby places offer beauty and wellness services close to Verizon in Woodbury?
Nearby, you can visit Miley Nails & Pedicures for nail care, European Wax Center for hair removal, and Great Clips for haircuts.
If I'm visiting the Verizon store in Woodbury, where can I get coffee nearby?
You can enjoy coffee at Starbucks or pick up baked goods at Nadia Cakes, both located near the Verizon store.