Verizon

4.9
988 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Winona, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1201 Gilmore Ave.

Details

  • Curbside pickupNot available

Location

Verizon
1201 Gilmore Ave, Winona, MN
55987, United States

Hours

Reviews

4.9
978 reviews
5 stars
932
4 stars
24
3 stars
5
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Dave and Jeremy, for their helpfulness, knowledge, and professionalism.

Staff Performance

Specific employees like Dave, Taylor, and Evan received multiple commendations for their exceptional service and ability to handle multiple customers efficiently.

Store Experience

Customers appreciated the inviting atmosphere of the store, noting it felt less corporate and more personal compared to other Verizon locations.

Problem Resolution

Several reviews highlighted the staff's ability to resolve issues effectively, with customers expressing satisfaction in how their concerns were handled.

Product Knowledge

Staff members were frequently noted for their extensive knowledge about products and plans, helping customers make informed decisions.
  • LT
    Lynn Tuxen
    3 days ago
    5.0
    Jack was great he was very knowledgeable and he was easy to work with We had a lot of questions and he had all the answers we needed He was very kind and patient with us
  • TT
    Todd Tarras
    Nov 15, 2025
    5.0
    Jeremy was very knowledgeable! Appreciate the time he took to make sure we understood everything.
  • CI
    Connie Ives
    Nov 13, 2025
    5.0
    It was awesome very good service. Jack was a great help.
  • JB
    Joshua Bissen
    Nov 8, 2025
    5.0
    Had a great experience getting a new phone. Jeremy helped us and got are new phones set up
  • RH
    Ross Himlie
    Oct 31, 2025
    5.0
    Jack and Jeremy were awesome with the purchase of a new Google pixel phone. They explained what the new bill was going to be. They answered all our questions. We will definitely reach out for any other needs or purchases. Thank you again Jack and Jeremy!!

Frequently Asked Questions About Verizon

What services does Verizon at 1201 Gilmore Ave in Winona offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon in Winona?

The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.