Verizon

3.9
347 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Willmar for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1605 1st St S, Willmar, MN
56201, United States

Hours

Reviews

3.9
233 reviews
5 stars
129
4 stars
39
3 stars
13
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and long wait times.

Wait Times

Many customers expressed frustration over long wait times for assistance, with some stating they left without help due to the delays.

Staff Knowledge

There are varying opinions on staff knowledge; some customers found staff to be knowledgeable and helpful, while others felt staff lacked understanding of products and services.

Sales Pressure

Several reviews mentioned pushy sales tactics, with staff attempting to upsell products despite customers expressing specific needs.

Store Environment

The store environment received mixed reviews, with some noting a pleasant atmosphere while others criticized the lack of seating and organization.
  • JV
    Jake Vlaminck
    Nov 14, 2025
    1.0
    A necessary evil. Long wait times. Almost every customer waiting is there because there phone is not working. Yet, the hours in the front door are in a QR code. So, a customer has to scan the code to find out what time they are going to open. The other reason customers come to the store is to talk to someone that have a similar life experience and are more relatable. As opposed a foreign voice on a phone call.
  • GE
    Gary Eick
    Oct 26, 2025
    5.0
    Well, the visit went very well. I had to bring my daughter to this place which is an hour away for a very simple fix that our Verizon store didn't want to fix. But the staff at this store was very awesome and highly recommend going here to get your new phones and such.
  • KC
    Kymberly Cihlar
    Aug 27, 2025
    1.0
    If I could give this location 0 or negative stars I would. I have been here several times and never once have they been able to help me.
  • AM
    alice munoz
    Aug 23, 2025
    3.0
    Not enough people working, slow service
  • CZ
    Christina Z
    Jun 9, 2025
    5.0
    Placed an upgrade phone order online and picked up in store. Very prompt service and friendly atmosphere.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Willmar?

The Verizon store in Willmar is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What brands does the Verizon Willmar store carry?

The Verizon store carries popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.