Visit our store at Willmar for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and long wait times.
Wait Times
Many customers expressed frustration over long wait times for assistance, with some stating they left without help due to the delays.
Staff Knowledge
There are varying opinions on staff knowledge; some customers found staff to be knowledgeable and helpful, while others felt staff lacked understanding of products and services.
Sales Pressure
Several reviews mentioned pushy sales tactics, with staff attempting to upsell products despite customers expressing specific needs.
Store Environment
The store environment received mixed reviews, with some noting a pleasant atmosphere while others criticized the lack of seating and organization.
JV
Jake Vlaminck
Nov 14, 2025
1.0
A necessary evil. Long wait times. Almost every customer waiting is there because there phone is not working. Yet, the hours in the front door are in a QR code. So, a customer has to scan the code to find out what time they are going to open. The other reason customers come to the store is to talk to someone that have a similar life experience and are more relatable. As opposed a foreign voice on a phone call.
GE
Gary Eick
Oct 26, 2025
5.0
Well, the visit went very well. I had to bring my daughter to this place which is an hour away for a very simple fix that our Verizon store didn't want to fix. But the staff at this store was very awesome and highly recommend going here to get your new phones and such.
KC
Kymberly Cihlar
Aug 27, 2025
1.0
If I could give this location 0 or negative stars I would. I have been here several times and never once have they been able to help me.
AM
alice munoz
Aug 23, 2025
3.0
Not enough people working, slow service
CZ
Christina Z
Jun 9, 2025
5.0
Placed an upgrade phone order online and picked up in store. Very prompt service and friendly atmosphere.
The Verizon store in Willmar is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands does the Verizon Willmar store carry?
The Verizon store carries popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online for Verizon products in Willmar?
Yes, you can schedule an in-store appointment or place an online orders for Verizon products in Willmar.
What delivery and pickup options are available at Verizon Willmar?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
What products and services does Verizon in Willmar offer?
The store provides mobile plans, wireless internet plans, voice plans, plus business cell phones, hotspots, tablets, and laptops.
Does Verizon Willmar accept mobile NFC payments and debit cards?
Yes, Verizon Willmar accepts payments through mobile NFC, debit cards, and also accepts checks. Cash-only payments are not required.
Are there any nearby places where I can combine errands with a Verizon visit?
Yes, nearby places like Dakota Storage Buildings for supplies and Kandi Dental Center offer convenient errands near Verizon.
What nearby places offer entertainment options after visiting Verizon in Willmar?
You can visit the Shining Light Entertainment miniature golf course or catch a movie at Reel Lux Kandi 6 drive-in theater nearby after shopping at Verizon.
Are there local markets or shops near Verizon Willmar worth visiting?
The Willmar Midweek Market offers fresh produce and flea market items, and Evenson's Hallmark Shop provides gift cards and stationery nearby.
How can I access Verizon store on social media?
You can find Verizon Willmar on Facebook at facebook.com/VerizonMNWillmar and on Instagram and Twitter under the handle @Verizon.