Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Waconia, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
376 reviews
5 stars
339
4 stars
15
3 stars3
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Ethan, Sam, and Chris.
Sales Experience
While initial sales experiences were often positive, some customers reported issues with misleading promotions and poor follow-up service after the sale.
Store Operations
Several reviews highlighted problems with store operations, including issues with appointment scheduling and product availability.
Mixed Experiences
Overall, experiences varied significantly, with some customers expressing frustration over service recovery and management interactions.
- JNJon Nelson1 day ago5.0Sam was amazing. Not only for us but everyone he worked with while we were there starting our new service. Great guy, fun and very informative. He made our time there great and was the best experience with anyone we have ever dealt with since mobile phones were started. Great guy.
- DRDianne RichmanDec 30, 20255.0Sam was helpful, polite and efficient.
- NHNick HivelyNov 7, 20255.0Jay and Sam answered all our questions and got us set up with 2 new phones. Great service at the Waconia location.
- JEJeff EwingOct 14, 20255.0Quick
- RRRae Ann RegenscheidSep 10, 20255.0The gentleman that helped us was wonderful
Frequently Asked Questions About Verizon
What products can I find at the Victra Verizon Authorized Retailer in Waconia?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What brands does Victra — Verizon Authorized Retailer carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands like Casemate, Otterbox, and more.
What are the store hours for the Verizon Victra location in Waconia, MN?
Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which payment methods are accepted at Victra Verizon Authorized Retailer?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, cash, and debit cards.
Does the store offer in-store pickup?
Yes, Victra offers in-store pickup services for customers.
Where is the Victra Verizon Authorized Retailer located in Waconia?
The store is located at 716 Vista Blvd, Waconia, MN 55387.
What nearby places can I visit before or after shopping at Victra Verizon Authorized Retailer?
Nearby you can visit Cedar Point Park for outdoor activities or enjoy a coffee at Starbucks, both great spots to relax around your visit.
Is there a place nearby where I can get financial advice while visiting Victra?
Yes, Edward Jones - Financial Advisor: Lauren Williams-Kirsch is close by for financial services and advising needs.
Are there any nearby salons if I want to get a beauty treatment after shopping?
Yes, Bella Nails and Spa and Fantastic Sams are nearby for nail and hair salon services.
Does the Victra store provide support for device protection and upgrades?
Yes, their services include new lines, device upgrades, new devices, and accessories including device protection.