Verizon

4.4
396 reviews
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Business Details

1531 17th Ave E, Shakopee, MN
55379, United States
(612) 285-3121
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Shakopee, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1531 17th Ave E, Shakopee, MN
55379, United States

Hours

Reviews

4.4
390 reviews
5 stars
309
4 stars
21
3 stars
7
2 stars
5
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Mark, Dylan, and Yusuf.

Efficiency

Several reviews highlighted the quick service and efficient handling of transactions, with customers appreciating the timely assistance they received.

Product Knowledge

Customers noted that staff members were well-informed about products and services, providing clear explanations and guidance.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences related to misleading information and unexpected charges.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • JN
    Justin Nope
    3 days ago
    5.0
    Nick was incredibly polite and straight to getting what I needed done asap. He answered all my questions and assisted in everything I needed. Store Manager Dillon was very helpful in getting me the right deal for the best price. Thanks, guys.
  • JV
    Javian Gonzalez Vargas
    Nov 5, 2025
    5.0
    This is my go to cellphone store and I have been going there for over 5 years and best staff there
  • AL
    A L
    Nov 4, 2025
    5.0
    We drive out of our way to come to this location because the service is always better. Stopped by last Sunday to switch 2 phones over and 1 guy was working and multitasking like a boss. He was helping up to 3 people at a time so no one was waiting more than a few minutes. He was also friendly as well which goes a long way. Someone did come in at one point to assist but there should be more than 1 person working at all times during the weekend.
  • SR
    Sean Rayball
    Nov 4, 2025
    5.0
    The store goes above and beyond for its customers.
  • JG
    Jay G
    Nov 2, 2025
    5.0
    We needed new phones and Yusuf helped get us set up. He was knowledgeable and efficient at helping multiple customers at same time. Great customer service.
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Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Shakopee?

The Verizon store offers a full range of wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection.

What are the store hours for the Verizon location in Shakopee, MN?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.