Verizon

3.6
234 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderCellular Sales
Verizon provides personalized customer service. Shop smartphones, tablets, plans, and connected devices at the Midway location at 474 Hamline Ave N. Get technical advice, a free plan analysis, or just pay your bill. We’re here to help!

Location

Verizon
474 Hamline Ave N, Saint Paul, MN
55104, United States

Hours

Reviews

3.6
234 reviews
5 stars
116
4 stars
31
3 stars
20
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly polarized, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations, leading to dissatisfaction.

Staff Knowledge

While some employees were noted for their knowledge and problem-solving abilities, others were criticized for lack of assistance and professionalism.

Store Management

Several reviews highlighted issues with management and staffing, including being under-staffed and poor handling of customer concerns.
  • LS
    Levi Steward
    Jan 5, 2026
    5.0
    Yah was super helpful and got me where i wanted to be new phone and tablet definitely the person to see when upgranding your life
  • EH
    Elias Jealous Of Him
    Jan 5, 2026
    5.0
    Partner and I came to pay bills Yah was so helpful and kind knew what he was doing definitely gonna be our home store when issues arise with our accounts and upgrade 10 outa 10 definitely recommend.
  • TH
    Tkeyah Hamer
    Jan 4, 2026
    5.0
    They was very friendl and nice and helped me with setting up my new phone I’m very happy and thank you so much!!
  • WM
    WJ Maley
    Jan 3, 2026
    5.0
    A great experience with Sebastian at this Verizon store. Not good. Great.
  • HA
    Hamzik Abdi
    Nov 28, 2025
    1.0
    Lazy lazy employees wish I could give 0 stars ! Y’all should do better … waiting 4 hours for eSIM is insane ..