Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Saint Paul for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
228 reviews
5 stars
112
4 stars
31
3 stars
20
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report rude and unhelpful interactions.
Wait Times
Many customers expressed frustration with long wait times and inefficient service, often requiring multiple visits to resolve issues.
Staff Attitude
There are reports of both friendly and helpful staff, as well as instances of disrespectful behavior and lack of professionalism.
Store Management
Some customers noted issues with management, including poor handling of customer complaints and inadequate staffing.
Product Availability
Customers frequently mentioned dissatisfaction with product availability and the upselling of unnecessary services.
- NNNeil Hadyn Nicholson2 days ago1.0Worst employee related customer service experience.
- JJjamal3 days ago1.0Added lines onto my account which is very sad… ☹️ Go to another store !!!!
- MEMark EricksonOct 6, 20251.0Was humiliated by staff. No fun. Left store immediately. And I’m a customer! Boo hiss
- TCTim CampbellSep 6, 20252.0I was getting a new phone. It took over 4 hours! It should not take 4 hours. Then they did not even have a case for my phone. Nice people very friendly. But one more time 4 hours then no phone case.
- ABAbdinasir BarisaJun 12, 20251.0Horrible customer service
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Saint Paul?
The Verizon store in Saint Paul is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Saint Paul located?
The store is located at 474 Hamline Ave N, Saint Paul, MN 55104, United States.
Can I schedule an in-store appointment at the Saint Paul Verizon store?
Yes, you can schedule an in-store appointment through their website or by using the My Verizon app.
What brands of smartphones does the Verizon store in Saint Paul carry?
They carry the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products and services does Verizon offer at this location?
Verizon provides mobile plans, wireless internet plans, voice plans, as well as business cell phones, hotspots, tablets, and laptops.
Does the Verizon store offer delivery and pickup options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What payment methods are accepted at the Verizon store in Saint Paul?
The store accepts pay by check, debit cards, and mobile NFC payments. They do not require cash-only payments.
Are there any public transit options near the Verizon store in Saint Paul?
Yes, the Hamline Avenue LRT Station is nearby, making it convenient for customers to access the store via light rail transit.
What dining options are available near the Verizon store in Saint Paul?
Nearby dining options include Jersey Mike's sandwich shop, Noodles & Company, Wingstop for chicken wings, Master Noodle (Chinese cuisine), and Ding Tea St. Paul for bubble tea.
Are there any healthcare or optometry services close to the Verizon store?
Yes, nearby optometry services include Dr. Jerome Fay, Optometrist, and Pearle Vision, as well as Radiant Insight providing health and medical services.