Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Saint Louis Park, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
413 reviews
5 stars
321
4 stars
12
3 stars
11
2 stars
9
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Dylan received numerous positive mentions for his helpfulness and professionalism, while some customers reported negative experiences with misleading sales tactics and poor service.
Sales Practices
Several reviews highlighted aggressive upselling and unauthorized charges, leading to customer dissatisfaction and feelings of being scammed.
Efficiency
While many customers appreciated the quick and efficient service, others experienced long wait times and delays during their visits.
Staff Knowledge
Most customers found the staff to be knowledgeable and helpful, although some reported instances of inadequate answers to their questions.
- LBLisa BernsJan 1, 20265.0Dylan spent 3 hours on the phone with us and customer service helping us getting a watch exchanged and the lines correctly set up. Super helpful!
- KWKathe WernerDec 30, 20255.0I had a very pleasant experience working with Dylan - he’s very kind and knowledgeable !!!
- NBNancy BushDec 12, 20255.0Dylan helped us switch out families phones without a hitch! Highly recommend working with him!
- RMRobin McDougalDec 12, 20255.0Great technical assistance in the Verizon Store!! Wonderful! But I was informed on the phone that I could get remote assistance. But, when I called for remote assistance, I was told to go to a Verizon store to have a tech person help me. And the fee was $40. I was not happy with the overall customer experience acquiring a second phone line.
- MRMick RuttenDec 5, 20255.0I broke my phone and came in 5 minutes before closing, Dylan went above and beyond staying late to help me order a new phone. I had to come back into the store to get it all setup but from a customer service standpoint, 10/10!
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Saint Louis Park?
The store offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, accessories, and device protection.
What brands does the Saint Louis Park Verizon location carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Otterbox and Mophie.
What are the store hours for Verizon at 8504 Highway 7, Saint Louis Park?
Monday to Friday, 10:00 AM to 8:00 PM; Saturday 10:00 AM to 7:00 PM; Sunday 11:00 AM to 7:00 PM.
Does the Verizon store in Saint Louis Park offer in-store pickup?
Yes, in-store pickup is available for customers.
What payment methods are accepted at this Verizon retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where can I find the latest offers for devices at this Verizon store?
Visit https://victra.com/device-deals/ to see the latest offers on devices.
What languages are spoken at the Verizon store in Saint Louis Park?
The store staff speaks English and Spanish to assist customers.
What nearby dining options are available near the Verizon store?
Nearby you can find Red's Savoy Pizza and Sarpino's St Louis Park for pizza, Jimmy John's and Burger King for fast food, and Leeann Chin for Pan Asian cuisine.
Are there any nearby banks or credit unions close to the Verizon location?
Yes, Wells Fargo Bank and SharePoint Credit Union are nearby and can assist with banking needs before or after your visit.
What local services are near the Verizon store that customers might find useful?
Near the store are services like Pearle Vision optometry, Deka Lash beauty salon, Firestone Complete Auto Care, and Mister Car Wash for automotive care.