Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Roseville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
441 reviews
5 stars
182
4 stars
42
3 stars
29
2 stars
36
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful, rude, or dismissive during their visits.
Staff Competence
Several reviews highlighted issues with staff knowledge and competence, leading to unresolved problems and customer frustration.
Management Issues
Multiple reviews mentioned ineffective management, with specific employees being called out for their lack of professionalism and customer care.
Long Wait Times
Customers frequently complained about long wait times, both for service and for appointments, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers praised individual employees for their helpfulness and professionalism, indicating that experiences can vary significantly.
- NWNicholas Schaffer WalkerJan 3, 20261.0Waited two hrs to close an account - they then had me call a Verizon representative on my phone to do it. Many people in the store were upset and yelling - not worth your time.
- JJJosh JohnJan 1, 20265.0I was a little nervous to try this location when I saw some of their reviews and ended up being so pleasantly impressed by the two team members I worked with. My wife and I were due for trade ins - a process that we know could take upwards of an hour or two. The day before, I called in and spoke with Kevin, the store manager. He answered my first couple concerns without hesitation and assured me that when we came in, his team would know how to work through a few of the intricacies on my account. I met him and his teammate Jordan the following day and was super impressed. They both were patient, knowledgeable and hospitable. During a snow storm and being short staffed, not only did they take care of me and my wife and about a dozen other walk-ins. They were able to work with corporate HQ through a few technical troubleshooting items and we walked out with two brand new phones with all our data transferred, screen protectors installed and new cases in place. Gentlemen, you did right by me, my wife, and my little one who was with us through the whole thing. Thanks for taking care of us.
- ASAlyza StreeterDec 21, 20251.0If you’re looking for assistance don’t come to this store. Even though it’s a corporate store the manager James Dvorak is extremely unhelpful and confrontational. You might as well just call corporate customer service and avoid interactions. I’ve never experienced such horrible customer service than I have at this store and I’ve been a Verizon customer for the past 11 years
- CMCollin MaddenDec 16, 20254.0The wait can be a bit long during the really busy times, but the staff is very friendly and helpful. They are knowledgable about how to get everything set up properly.
- MHMichael HuntDec 3, 20255.0Matt hooked me up on Black Friday in like an hour with a new iPhone and a free iPad! Thanks for being awesome and fast!
Frequently Asked Questions About Verizon
What products and brands does Verizon Roseville offer?
Verizon Roseville offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Roseville, MN?
Verizon Roseville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is Verizon Roseville located?
The store is located at 2325 Fairview Ave N, Roseville, MN 55113, USA.
Can I schedule an appointment or order online for Verizon Roseville?
Yes, you can schedule an in-store appointment or place an online order on the Verizon website, with options like in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of services does Verizon Roseville provide?
Verizon Roseville provides mobile plans, wireless internet plans, and voice plans tailored for personal and business use.
Does Verizon Roseville accept different payment methods?
Yes, Verizon Roseville accepts payments via check, debit card, mobile NFC, and does not require cash only.
Is there free Wi-Fi available at Verizon Roseville store?
Yes, Verizon Roseville offers free Wi-Fi to customers in the store.
What nearby restaurants can I visit before or after shopping at Verizon Roseville?
Nearby you can find Chipotle Mexican Grill for Mexican food, Jersey Mike's for sandwiches, Starbucks for coffee, and Big Bowl for Asian cuisine, making them convenient dining options before or after your Verizon visit.
What other services or shops are located near Verizon Roseville?
Nearby services include The UPS Store 2158 for shipping and printing, PROSE Nails for beauty treatments, and Axis Realty and Management LLC for real estate needs, providing convenient options alongside your Verizon visit.
Are there any community or healthcare organizations close to Verizon in Roseville?
Yes, nearby organizations include Advocates for Better Health hospital, the American Indian Cancer Foundation charity, and Gold Star Ride Foundation wildlife sanctuary, which visitors might want to explore or support in the area.