Business Details
About
General PractitionersHospitals
CentraCare Health-Monticello provides comprehensive, high-quality care, close to home and is comprised of a Family Medicine Clinic, a Critical Access Hospital with 24/7 Emergency Services, a Level IV Trauma Center and Acute Inpatient Rerhabilitation, Monticello Cancer Center and a Skilled Nursing Home. Our services include Birthing Services, Cancer Care, Diabetes Care, Family Medicine, Imaging, Intensive Care, Laboratory Services, Orthopedics, Rehabilitation Services, Respiratory Care, Senior Living, Senior Services, Surgery, Swing Bed Program, Wound Care and Hyperbaric Medicine Services.
Location
Hours
Reviews
3.0
136 reviews
5 stars
59
4 stars
5
3 stars2
2 stars
11
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the emergency department.
Quality of Care
Mixed experiences reported; while some patients received excellent care, many felt their concerns were dismissed or inadequately addressed.
Billing Issues
Customers expressed frustration with billing practices, citing confusion and lack of clear communication regarding charges.
Emergency Room Experience
Many patients reported long wait times and unsatisfactory treatment in the ER, with some feeling their conditions were not taken seriously.
Positive Birth Experiences
Several reviews praised the birthing unit and staff for their exceptional care during childbirth.
- AKAshley KaufmanJan 5, 20262.0I went to the emergency department for a severe migraine. The receptionist was incredible. Such a kind lady. The ER doctor was wonderful as well. I must say though the male nurse I encountered was very unpleasant. He acted like he hated his job. Absolutely no bedside manner or compassion was shown even when he blew two veins and i was scared wondering what was happening. He was putting an IV in without gloves which I thought was odd. One of the IV failed spots bled profusely through the bandage and that was when he decided to put gloves on. I was very shocked he said he had 27 years experience with most of it being in ambulance medicine. That was the only reassuring thing reassuring me. I have never had an IV placement hurt the way it did. I didn't need to be coddled but he was pretty silent except for saying things like "that might be all the blood your going to give me. Hmmm" with no further explanation. When I asked for things to be explained it was almost as if he seemed bothered.
- THTamara HansonDec 28, 20251.0I have the flu again so memories of my awful experience on 1/2/2022 have been bothering me. First of all I asked my husband to promise to never take me to Monticello hospital in an emergency ever again. It was the late stages of the pandemic so I was aware that going to the emergency room was a last resort since they had been dealing with COVID. I got that. I made sure to be very aware of explaining that I didn’t have COVID but was following all protocols. The admitting person was some level beyond rude there isn’t even a word for. She literally yelled at me to verbally tell her my address so she didn’t have to read it off my license. After that I had one male doctor and 3 or 4 female nurses. One nurse was kind. 2 were really rude. My pain level was 7-8 when I got there and 7-8 when I left. I had absolutely no benefit to coming in for treatment. All I got was treated like I should be fine and just had the flu from the doctor and 2 nurses. He had a second of interest when I told him about vomiting red blood but still sent me home in as much pain as I got there. I spent $$ for nothing. All I got was rude and weird comments and banal treatment that did no good. I don’t know if they were just beyond caring or thought I was addicted to pain medication or something but they did nothing to ease the stomach pain. I know now the treatment that would have worked was an anesthetic like novacaine in a solution like Maalox to calm the stomach walls. But instead I got thousand of $ in bills and no relief whatsoever. I spent two more days afterward not being able to sleep or eat due to the pain in my stomach. This was one of the worst days of my life. Thanks Dr Dean Stulz for making me pay $$ for being treated like a liar, baby, faker, I don’t know what, when all I needed was something to ease that severe stomach pain.
- JJJohn JDec 9, 20255.0Best service I have ever received!!! I give them a 10 star ⭐️ thank you so much for taking care of me you guys did amazing
- PMPaige MossDec 2, 20251.0Awful help in billing, nobody has the direct answers. I've gotten 3 different answers trying to figure out my bill. Such a joke!
- MRMorgan Short REALTORNov 20, 20251.0WORSE EMERGENCY CENTER!!! The nurse and doctor physically/emotionally assaulted me. They also injected me with a medication that threw my body into panic attacks. Do not go here, staff are awful and hopefully get fired!!!
Frequently Asked Questions About CentraCare Health - Monticello
What types of medical services does CentraCare Health - Monticello offer?
CentraCare Health - Monticello offers comprehensive services including Family Medicine, 24/7 Emergency, Level IV Trauma Center, Cancer Care, Birthing Services, Diabetes Care, Imaging, Surgery, Rehabilitation, Orthopedics, Respiratory Care, Senior Living and more.
What are the operating hours of CentraCare Health - Monticello?
CentraCare Health - Monticello is open 24 hours a day, 7 days a week, providing round-the-clock care.
Where is CentraCare Health - Monticello located?
It is located at 1013 Hart Blvd, Monticello, MN 55362, USA.
How can I contact CentraCare Health - Monticello?
You can reach CentraCare Health - Monticello by phone at +1 763-295-2945 or visit their website at http://www.centracare.com/locations/monticello/.
Does CentraCare Health - Monticello provide emergency services?
Yes, the hospital includes a 24/7 Emergency Services department and is designated as a Level IV Trauma Center.
Are there rehabilitation services available at CentraCare Health - Monticello?
Yes, they offer Acute Inpatient Rehabilitation, Swing Bed Program, Physical Therapy, and more rehabilitation services.
What family medicine services are available at CentraCare Health - Monticello?
CentraCare offers Family Medicine Clinic services including routine care, diabetes management, and senior services.
What nearby medical providers can complement my visit to CentraCare Health - Monticello?
Nearby providers such as Mary H Donahue MD, NovaCare Rehabilitation, CentraCare M Physicians Orthopedics Walk In Care, and CentraCare - Monticello Specialty Clinic offer additional specialized care.
What recreational or community places are near CentraCare Health - Monticello for visitors to explore?
Visitors can check out Ellison Park, Monticello Hockey Arena, and Moose Sherritt Ice Arena nearby for outdoor activities and sports events.
Are there retirement or senior living communities near CentraCare Health - Monticello?
Yes, nearby senior living options include Mississippi Shores, Cura of Monticello, Ecumen St. Benedict's Community, and St Benedict's Senior Community.