Verizon

4.8
265 reviews

About

Cell Phone Store
TCC Minnetonka, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4913 County Road 101.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
4913 County Road 101, Minnetonka, MN
55345, United States

Hours

Reviews

4.8
262 reviews
5 stars
241
4 stars
6
3 stars
2
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Jake and Arlo.

Efficiency

Customers appreciated the quick and efficient service, with several reviews noting that issues were resolved promptly.

Professionalism

While most staff were described as professional, there were isolated incidents of rudeness from one employee, which negatively impacted some customers' experiences.

Problem Resolution

Several reviews mentioned successful problem resolution, with staff going above and beyond to fix billing issues and assist with device setups.

Store Environment

The store was noted to be clean and well-organized, contributing to a positive shopping experience.
  • SL
    Sarah LaFrance
    Oct 20, 2025
    1.0
    DO NOT GO HERE! They screw everything up, Cameron traded in the wrong device, Jake will give you the run around, blame it on someone else, make promises that they NEVER keep.considering legal action. Go to the corporate store at Ridgedale, so much more helpful and professional!
  • MM
    mary marquis
    Oct 14, 2025
    5.0
    My family recently switched from our previous carrier to Verizon. Arlo helped switch 7 lines, add an eighth and helped set up the new phones we purchased through their promotion. He went above and beyond for us, even staying well past closing time until everything was finished. We never felt pressured to buy/add anything we didn’t want and were impressed with his willingness to help. We would absolutely recommend working with the Verizon store on 101!
  • DC
    Dustin Cain
    Sep 30, 2025
    5.0
    Arlo helped us with a large and complicated family plan switch (9 phones), even staying a bit late to help us get everything sorted out. Would recommended this store to anyone wishing to switch over to Verizon.
  • BG
    Brenda Gilsrud
    Sep 21, 2025
    5.0
    Very knowledgeable. Calm, and friendly, actual humans to talk to 🤩. Great service. Much better than I thought! It was busy, but we got done with what we needed to do, much better than trying to deal with Verizon online chat bot!!
  • JW
    Jim Wagner
    Sep 21, 2025
    5.0
    Arlo was great 👍

Frequently Asked Questions About Verizon

What kind of products and services does Verizon Minnetonka offer?

Verizon Minnetonka offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, business accounts, device activation, and device financing.

What brands of phones and devices can I find at Verizon Minnetonka?

You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at Verizon Minnetonka.