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Victra is your local Verizon Authorized Retailer in Medina, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
During a pair of phone upgrades, several problems occurred.
First upgrade order was created, canceled and recreated with Verizon. This created several billing problems because a promotion wasn’t captured right. I am still trying to resolve with Verizon now.
During my second upgrade, a mistake was made to the line selection. It created several problems with my SIM and contacts. Two strikes here.
DP
Dan Peters
Jun 27, 2025
1.0
Ran into the store to get a new $70 screen protector put on and they put one on that covered the front speaker. Can’t hear anything out of it anymore so all call will need to be on speakerphone. Unreal.
BW
Bryan Wharton
Nov 20, 2021
5.0
Angel did a wonderful job helping with my account issues and upgrading and adding lines. Great customer service provided and even went out of her way to make sure I was satisfied. Will return to this store in future and be with Verizon in the future. Keep up the good work and dedication.
DJ
Deb Jordahl
Jul 15, 2020
5.0
He was great to work with, he is well informed, genuinely cared about what we wanted, and did a great job helping us. Thank you