Verizon

Reviews

• VP

  V P

  2 days ago
  1.0
  Tall skinny guy with glasses was the rudest employee I've ever encountered. I hope he has since been fired. He was absolutely rude for no reason. This is the Main Street location where this happened. I went to this store to get a new phone activated. The store was empty. I was the only customer there. The male worker seemed irritated immediately as I approached his desk. He told me that since the phone hadn't been purchased from that location, they wouldn't activate it for me. (I had tried to activate it myself prior to going to the store and then neither the old or new phones worked.) He told me to call Verizon. I asked how to do that since neither my new phone or old phone worked. He reluctantly made a phone call to the 800 number for me, clearly irritated the entire time. I don't have an issue with them not being able to help activate the phone, but I do have an issue with the way I was treated. I will never go to this store again.
• JH

  James Hawkey

  Oct 15, 2025
  3.0
  Just here to drop off a loaner for a friend.
• PR

  Paul Redding

  Feb 16, 2023
  5.0
  Ben is the BEST!
• SP

  Sandie Polfliet

  Feb 5, 2022
  2.0
  It was too long of a wait. I have gone there and have had a waiting and being helped, with almost 3 hours before I could get things done on my cell and the service couldn't get completed. I ended up using a different carrier for the app. I wanted to use. Very fusterating.

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