Verizon

4.5
430 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Hutchinson, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
725 Baltimore Ave Sw, Hutchinson, MN
55350, United States

Hours

Reviews

4.5
430 reviews
5 stars
337
4 stars
43
3 stars
18
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.

Sales Experience

Many reviews highlighted positive experiences during the phone purchasing process, with staff being thorough and efficient in assisting customers.

Issues with Fees

Some customers expressed frustration regarding unexpected fees and lack of flexibility in resolving issues, particularly with restocking fees.

Store Environment

The store was noted for its welcoming atmosphere, with customers appreciating the prompt service even during busy times.
  • LK
    Linda Krentz
    Jan 2, 2026
    4.0
    The clerk and service was very good!
  • MI
    Mike Ingebretson
    Dec 27, 2025
    5.0
    Great service. Everything went better than expected.
  • TE
    Timothy Engelmann
    Dec 24, 2025
    1.0
    Sales Rep Michael S. Sold my parents new phones telling them that it wouldn’t change anything on the contract on 12/24/25.We are currently in the process of getting all the phones on my plan out of the 36 month contract to switch to a business plan. When I spoke to Michael at Verizon in th hutch store he refused to waive the $50 restocking fee per phone (we are Verizon customers of 21 years). I called corporate and had the fees immediately waived. When I spoke to Michael he wasn’t ever open to negotiating, he just gave a flat “NO” to waiving the fee. My parents had not even left the store yet at the time I called in. This is my second experience (When buying a phone from a store) there was information not clarified, disclosed or not willing to work with the customer in there best interest. **always buy through corporate as the calls are recorded!!**
  • BH
    Brenda Heacock
    Dec 20, 2025
    5.0
    Jeremy was the best. Very helpful.
  • TB
    Timothy Behr
    Nov 28, 2025
    5.0
    great experience. very helpful. knew there jobs well

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Hutchinson, MN?

The Verizon store offers a variety of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon in Hutchinson, MN?

The store is open Monday through Saturday from 9 AM to 8 PM and Sunday from 10 AM to 6 PM.