Verizon

4.9
424 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyTelecommunications Equipment Supplier
Wireless Zone, Verizon Authorized Retailer, Hugo, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 14755 Victor Hugo Blvd N.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Verizon
14755 Victor Hugo Blvd N, Hugo, MN
55038, United States

Hours

Reviews

4.9
419 reviews
5 stars
409
4 stars
4
3 stars
0
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Bailee, Nathan, and Ethan going above and beyond.

Efficiency

Many reviews highlighted the quick and efficient service provided during phone upgrades and account changes, with several customers noting they were in and out of the store in a short time.

Problem Resolution

Several customers reported positive experiences with staff resolving issues related to billing and phone setups, indicating a strong ability to handle customer concerns effectively.

Professionalism

The staff were frequently described as professional and patient, particularly when assisting customers with technical issues or unfamiliar processes.
  • BS
    Brenda J. Schute
    4 days ago
    5.0
    Wow what great service! Eathan resolved some issues I had that another store couldnt accomplish. He was very polite, did the task in a timely manner and professional young man. I'll stop at this store every time! Thanks Eathan!
  • DO
    Darlene Olson
    6 days ago
    5.0
    Katie was very sweet ! She helped me make the switch from Samsung to iPhone and she made it an easy transition! Go see her ! Amazing!
  • RW
    russell wedger
    6 days ago
    5.0
    Issac is the man - he got my phone swapped to the new iPhone and a lot of credits applied. He knows the promotions very well and worked with customer service quickly. 5 stars because of him.
  • BO
    Brian Olson
    Jan 5, 2026
    5.0
    Worked with Katie she’s so helpful ! I switched from Samsung to apple and got a new iPad ! Best customer service ! Highly recommend this store . Thank you !
  • JP
    Jane Peterson
    Jan 3, 2026
    5.0
    Katie was beyond helpful, professional and so patient. She was wonderful to work with, very knowledgeable and kind. It was great to see all the employees work as a team and back each other up when needed. Thank you so much for being such a great Verizon hub for our family. We will definitely recommend Katie and her Hugo location!

Frequently Asked Questions About Verizon

What types of products does Wireless Zone, Verizon Authorized Retailer in Hugo offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more from top brands like Verizon, Apple, Samsung, Google, and Motorola.

Where is the Wireless Zone Verizon store located in Hugo?

The store is located at 14755 Victor Hugo Blvd N, Ste 101, Hugo, MN 55038.