Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Forest Lake, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 209 12th St Sw.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
715 reviews
5 stars
667
4 stars
26
3 stars5
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Jenny, Andi, and Noah for their helpfulness and professionalism.
Employee Knowledge
Customers frequently noted the staff's knowledge about products and services, which contributed to a smooth and informative experience.
Friendly Atmosphere
The store was described as having a friendly and welcoming atmosphere, making customers feel valued and comfortable during their visits.
Efficiency
Several reviews mentioned the efficiency of the staff in handling transactions and resolving issues quickly, leading to a positive overall experience.
Diversity in Service
There were concerns raised about unequal treatment of customers based on race, with some customers feeling ignored or overlooked.
- SVShelby VukichNov 7, 20255.0Jeric L. went above and beyond to ensure my experience was satisfactory. He ensured my problem was fixed before I left the store on two different occasions. I highly recommend the forest lake Verizon specifically Jeric.
- JEJake EideOct 27, 20255.0I would like to express my gratitude towards Andi from Verizon. She is always very responsive & has helped with billing issues if I have any. She's the best!!
- DCDavid ChanthavongOct 26, 20251.0Walked into this store to get my service fixed because we had an outage a couple months ago and All 3 employees did not say a, single word to me. I sat down and quietly waited to be greeted but to no avail. I sat and watched these 3 Verizon employees (1 white female 2 white males) go on to greet the next 6-7 white customers as soon as they walked into the door. This store will only greet whites. If you're a person of color, no kind of greeting from the employees at this store.
- JPJessica ProcopioOct 21, 20255.0I just purchased the Samsung S25 Ultra yesterday! I had some questions and needed some help with my phone and to purchase a few things! Jeric was great in helping me with everything I needed! Thank you! 😊
- AGAlyssa GutzmannOct 18, 20255.0Luke was awesome to work with! Super accommodating, friendly, and helpful. Great overall experience and customer service. Enjoying my new phone!
Frequently Asked Questions About Verizon
What types of devices can I purchase at Verizon Wireless Zone in Forest Lake?
You can purchase the latest smartphones, tablets, connected devices, and tech accessories from brands like Apple, Samsung, Google, and more.
What Verizon services are offered at Wireless Zone, Verizon Authorized Retailer in Forest Lake?
Services include Verizon Wireless plans, 5G service, Verizon home internet, bill payments, new lines, upgrades, device financing, and wet phone recovery.
What are the store hours for Verizon in Forest Lake, MN?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in Forest Lake offer in-store pickup and curbside pickup options?
Yes, both in-store pickup and curbside pickup services are available for your convenience.
What payment methods does Verizon Wireless Zone accept?
They accept American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Is the Verizon Wireless Zone store wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
Where is Verizon Wireless Zone located in Forest Lake?
It is located at 209 12th St SW, Forest Lake, MN 55025, USA.
What nearby places can help me find Verizon Wireless Zone in Forest Lake?
Nearby places include OfficeMax, Michaels Stores, and Northern Tool + Equipment, which can help you orient yourself when visiting Verizon.
What dining options are near Verizon Wireless Zone in Forest Lake?
Nearby dining options include Subway, Chipotle Mexican Grill, and Arby's, which are great spots to visit before or after your trip to Verizon.
Are there any nearby service or shopping locations close to Verizon Wireless Zone in Forest Lake?
Yes, nearby locations include PetSmart for pet services, UPS Access Point for shipping needs, and Westlake Warehouse Liquors for shopping.