Verizon

Reviews

• RR

  RichDadNextDoor

  Dec 21, 2025
  5.0
  I was fortunate enough to come in and get served by one of the Customer reps named Ricky! He stuck with me for over an hour while I was on the line trying to disconnect my service with VERIZON. What a champion!
• MJ

  Mitch Jones

  Nov 28, 2025
  1.0
  Horrible service I checked in and had multiple people after me check in get helped right away on top of that they had workers standing around doing nothing when they could have helped me after telling me it would be over a hour wait. Would not come there again nor will I recommend anyone to go there.
• AR

  Abby Rothwell

  Oct 29, 2025
  5.0
  Sanjay was super helpful! We had a whole situation with a watch and he was very patient and helpful. I really like this location!
• JK

  Jeremy Karja

  Oct 24, 2025
  1.0
  I have been with Verizon since I was 16, now 42. There service in beginning was unmatched. They were Ritz Carlton level service. However it has declined so bad, even die hard fans like me, had to leave this month. They are so shifty th last 5ish years. They tricked me on getting a new "Free" phone not knowing it was 3 year payoff, so if you want to get a new phone you pay it off for 700 a year later. Then they tricked me into lowering my bill by switching to new upgraded plans, because it would lower the monthly bill.... Only to find out month later the Bill would go up. It kept going up. To the point it was near double. On top of that, the service, internet and mobile has all gone down hill. My theory is because Verizon makes so much money off of sharing their towers with other's. So paying way more for Verizon just is not worth. They gave me $25 loyalty discount then one day just took it away and would not give it back. So went to T-Mobile, they paid off $2700 in phones we had with Verizon and my internet speed went from 40-50 MBS to 400! Ligning fast. Everyone I know loves T-Mobile. Hopefully they stay good. Now I have spent near 2 hours on the phone with Verizon this morning because they jumped my home internet bill from 25 to 50 despite getting the $25 guaranteed for 10 years back in 2022. They are claiming they can't switch it back despite it being a guarantee for 10 years as long as I don't move. No bundling required. They play so many games and are so shifty. I know you die hard Verizon people are holding on, but it's not worth it I would say, they lose in every category.
• CW

  Chloe Wallace

  Oct 14, 2025
  5.0
  The guys that work here helped my boyfriend and I tremendously when we he had a problem with his phone. Shout out to Cody and Patrick! Highly recommend this place.

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