Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Eden Prairie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 16376 Wagner Way.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
938 reviews
5 stars
889
4 stars11
3 stars3
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jake, Zach, Lexi, and Grady.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with customers feeling well-informed and satisfied with their purchases.
Mixed Experiences
While many reviews were positive, some customers reported issues with service quality, including rude interactions and unexpected charges.
Technical Support
Customers appreciated the assistance provided in transferring data and resolving technical issues, with staff like Jeff and Isaiah receiving commendations.
- TITamara Ilushka4 days ago5.0I received excellent service. Jeff helped me to understand my best plan option and made a recommendation on a new phone. I got a new phone and he helped me to set it up and to transfer my data. Jeff is knowledgeable, polite and patient. The whole process was easy because of Jeff. I am very pleased. Thank you
- LMLaura MarieDec 9, 20255.0Lexi is the best sales rep ever! She is so efficient and good at what she does while still being able to maintain the validation of each customer. Truly have not seen someone as great as her in the work industry before :) will 100% be going to her in the future!
- ALAlicia LauxNov 30, 20255.0Grady was great to work with. We switched from AT&T with ease.
- DCDon ClarkNov 15, 20255.0Lexi was great to work with. She was a perfect person to do Customer service! always smiling, sincere, great, lovely. I would recommend this store just because of her!
- ASAM SNov 6, 20255.0We had the MOST INCREDIBLE service at the Eden Prairie Verizon Store with Lexi! She was knowledgeable about devices, service, & promos. We left with 4 upgraded devices instead of the one. In addition we had the accessories in hand at check out. She was patient with all of our questions. She stayed past her shift to help us & ensure everything worked properly. Lexi— you made our world run again & even better than before! Our highest regards to Lexi & the EP store!!! Bless you for your time, effort, & kindness. Go talk to Lexi to see how she can help you too!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Eden Prairie offer?
They offer smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more, including 5G service on the Verizon network.
What are the operating hours for Verizon Wireless Zone in Eden Prairie?
They are open Monday to Saturday from 09:00 to 19:00 and Sunday from 11:00 to 17:00.
Where is Verizon Wireless Zone located in Eden Prairie?
The store is located at 16376 Wagner Way, Eden Prairie, MN 55344, USA.
Does Verizon Wireless Zone offer in-store and curbside pickup services?
They offer in-store pickup but do not offer curbside pickup.
How can I schedule an appointment or check today's best deals at Verizon Wireless Zone?
You can schedule an appointment at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
What customer service support options are available at Verizon Wireless Zone?
They provide award-winning customer service including wet phone recovery, free bill analysis, device financing, and Verizon Protect plans.
What brands can I find at Verizon Wireless Zone in Eden Prairie?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many other popular brands and accessories.
What popular nearby restaurants can I visit before or after shopping at Verizon Wireless Zone?
Nearby dining options include Pepitos of Eden Prairie, Pizza Hut, Subway, Aurelia's Authentic Mexican Food, Mama Aurelias, Tavern 4 & 5, and Leeann Chin.
Are there any tutoring or educational centers near Verizon Wireless Zone?
Yes, nearby you'll find Mathnasium and LearningRx, which offer tutoring and test preparation services.
What other services or shops are located near Verizon Wireless Zone in Eden Prairie?
Nearby you can find salons such as UR FabuLash and Happy Nails, laundromat Clean'n'Press, and coffee shop EP Power among others.