Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Eden Prairie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
299 reviews
5 stars
151
4 stars
35
3 stars
20
2 stars
8
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report poor service and unprofessional behavior from management.
Long Wait Times
Many customers expressed frustration with long wait times, both for appointments and in-store service, often citing understaffing as a major issue.
Sales Practices
Several reviews mention concerns about transparency and aggressive sales tactics, with customers feeling misled about service plans and additional charges.
Mixed Experiences
While some customers had positive experiences with specific employees, others reported significant issues with account management and service fulfillment.
Store Management
Numerous reviews highlight dissatisfaction with store management, citing rudeness and a lack of support for staff and customers.
- FAFootball Academy.-4 days ago1.0Added lines onto my account. unfortunately will never go into this store.
- UCUchenna ChidozieNov 14, 20251.0I had to make a report to the FCC before Verizon took my issue seriously. And the issue is still unresolved. Don’t believe their 5G maps they show you in store, just got off the phone with their technical team and they told me all the towers near me are only 4G. 4G would actually be fine since I’m always in SOS Only in my neighborhood.
- BKBrad KnutsonNov 13, 20253.0The current promotion to beat the competitions rates was not working low enough against T mobile.
- JJJosh & JordanOct 31, 20255.0Jeff was excellent to work with and I would highly recommend him! He walked me through the trade-in process and made everything easy for me. I will be back!
- KBKhadar BarreOct 22, 20251.0This is the worst place I’ve ever visited! The customer service is terrible and they treat people so badly. I don’t recommend anyone to ever go there! 👎
Frequently Asked Questions About Verizon
What are the Verizon Eden Prairie store's hours of operation?
The Verizon store in Eden Prairie is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Eden Prairie?
The Verizon store is located at 8045 Flying Cloud Dr, Suite 100, Eden Prairie, MN 55344, USA.
What products and brands can I find at the Verizon Eden Prairie store?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and business products like cell phones, hotspots, tablets, and laptops from brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are offered at the Verizon Eden Prairie store?
The store offers mobile plans, wireless internet plans, voice plans, in-store pickups, free 2-day shipping, express lockers, and same-day delivery in select areas.
Is it possible to schedule an appointment at the Verizon Eden Prairie store?
Yes, you can schedule an in-store appointment either online through their website or by using the My Verizon app.
What payment methods are accepted at the Verizon Eden Prairie store?
The store accepts checks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon Eden Prairie store offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers visiting the store.
What nearby dining options are available close to the Verizon Eden Prairie store?
Nearby dining options include Smashburger for burgers, QDOBA Mexican Eats for Mexican food, Caribou Coffee for coffee and snacks, KFC, Popeyes Louisiana Kitchen, Davanni's Pizza and Hot Hoagies, and Leeann Chin for Chinese cuisine.
Are there any nearby places to relax or enjoy a salon visit near Verizon Eden Prairie?
Yes, nearby you can visit Sport Clips Haircuts of Eden Prairie for haircuts and Lotus Nail Spa for nail and beauty treatments.
What hotels are located near the Verizon Eden Prairie store for travelers needing accommodation?
Nearby hotels include Spark by Hilton Eden Prairie, Best Western Eden Prairie Inn, and SpringHill Suites, offering convenient accommodations close to Verizon.