Visit our store at Duluth for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed; while some customers praised helpful and friendly staff, others reported rude service and lack of assistance.
Store Experience
Many customers experienced long wait times and issues with store hours, leading to frustration.
Product Knowledge
Some employees demonstrated excellent product knowledge and problem-solving skills, while others were criticized for being unhelpful or misinformed.
Sales Pressure
Several reviews mentioned feeling pressured to purchase add-ons or accessories, leading to discomfort during the sales process.
Overall Satisfaction
Overall satisfaction varies greatly; some customers had positive experiences while others expressed strong dissatisfaction and consideration of switching providers.
TU
Thomas Umgelter
Nov 16, 2025
3.0
Very frustrating to deal with at times, but otherwise okay
DV
Donovan Vanusek
Oct 3, 2025
5.0
Great store with kind and very helpful employees. Had a big complication with backend issues after ordering a device from Verizon's online store and they were more than willing to help. Got everything fixed and set up within a week. Thank you again Seth, Yu, and I'm sorry but I don't remember the third person's name. Great teamwork.
RL
ryan lens
Oct 2, 2025
1.0
Im done with Verizon horrible customer service
NR
Nick's Rides
Sep 19, 2025
1.0
I tried to do a simple iPhone upgrade and they kept pressuring me to get a whole bunch of add ons and stuff. The sales rep said he wouldn’t make any money if I didn’t get a bunch of accessories. I felt very uncomfortable and ended up going to the Cloquet location and they were super friendly and they got me set up with no problems while treating me with respect!!
The Verizon store in Duluth is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 5 PM.
Where is the Verizon store located in Duluth?
The Verizon store is located at 2112 Maple Grove Rd, Duluth, MN 55811.
What products does the Verizon Duluth store offer?
They offer the latest mobile devices including 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon Duluth store?
Services include mobile plans, wireless internet plans, and voice plans tailored to individual and business needs.
Can I schedule an appointment or order online for Verizon Duluth?
Yes, you can schedule an in-store appointment or place an online order. Options include in-store pickup, express lockers, free 2-day shipping, and same-day delivery where available.
Does the Verizon Duluth store accept debit cards and mobile payments?
Yes, the store accepts debit cards, mobile NFC payments, and paychecks. Cash is not required.
What is the main contact number for the Verizon Duluth store?
You can reach the Verizon Duluth store at +1 800-880-1077 or their mobile number at +1 866-644-4532.
What nearby places can I visit for food when I come to Verizon Duluth?
Nearby dining options include Panera Bread, Grandma's Saloon & Grill Miller Hill, Wendy's, Masa Duluth Minnesota, Grizzly's Wood-Fired Grill Duluth, Ichiro Sushi and Ramen, and Maya Family Mexican Restaurant, offering a variety of cafes, American, fast food, Asian, and Mexican cuisines.
Are there any retail stores near Verizon Duluth for shopping before or after my visit?
Yes, nearby retail stores include Vitamin Shoppe for supplements, Benders for shoes, Adam and Eve Stores for clothing, Essential Elements gift shop, Plato's Closet thrift store, and The Loft in Duluth for women's clothing and more.
Can I combine my visit to Verizon Duluth with wellness or medical appointments nearby?
Yes, nearby health-related places include Northern Waters Clinic for counseling, Lifeview Glaucoma Center, St. Croix Hospice, and Vein Clinic PA for medical services.