Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Duluth, MN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several standout employees mentioned for their exceptional service.
Efficiency
Customers frequently noted quick service and efficient handling of their needs, often completing transactions in a timely manner.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing clear explanations and solutions to customer inquiries.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding unhelpful staff and long wait times.
Store Environment
The store was described as busy, with some customers expressing frustration over staffing levels during peak times.
MM
Mya Moore
Oct 17, 2025
5.0
Aiden was the most thoughtful, attentive salesman ever! He made getting my new phone easy, and got me the best deals possible. Awesome experience!
SA
Stephanie Anderson
Oct 15, 2025
5.0
The guys at the store today were great! Fun and easy to work with even though I created a tougher job for them! I will definitely go back there again when I need help.
JC
jennifer chilton
Oct 7, 2025
5.0
I came in at almost closing time and the guy was so wonderful and helped me so much. He didn’t rush anything and showed me different phones and accessories.
AV
Alex Vollen
Oct 3, 2025
5.0
Both guys were super helpful after my phone was stolen in getting me set up with minimal costs to me and getting me set up with extra credit to get a deal on a new Ipad. Highly suggest this store if you are going through verizon.
SR
Spencer Reiss
Sep 22, 2025
5.0
I lost my AT&T phone last night, so I switched to Verizon and got a new phone today. There were multiple issues and errors with AT&T while trying to retrieve my number from them. The whole process took around 3-4 hours. While it was frustrating, Joel had a smile on his face and was cracking jokes the whole time. He definitely made the best of a frustrating situation, and we ultimately got my number transferred and I am happy to have a new phone!