Brought my not so people person pup here & they did great with him. Will be back!
LL
lynnols1
Jun 13, 2023
1.0
Be wary who you allow to care for your dog. Should anything go wrong, it’s the dogs breed that is the cause, not the accident itself. The person(s) that are in charge will never admit to any wrongdoing, just blame it on the breed. How’s that for prejudice? It was decided before it was over, because my dog is a French Bulldog, the clinic that caused him to almost die has no responsibility for what they did to him. If you have a French Bulldog, it’s their fault for any harm someone may cause them. There’s absolutely no accountability for the person(s) that caused the harm. How’s that for justice? Easy peasy for the referee overseeing the case in a court of law.
Don’t bother leaving your generic “we care deeply” response. That’s for you, it means absolutely nothing to me.
RK
Robin K.
Mar 27, 2019
5.0
Been going here for at least 15 years. My association started with the vets in this clinic when I began Greyhound Pets Of America - Minnesota...a chapter of racing greyhound rescue. After a terrible relationship with a vet who also raised and raced greyhounds, bad vet, I was relieved to find people like Dr. Hartman and Dr Bear to help us out, first with the group, (way back when) but then I began trusting ALL of my cats and hounds to them. We have been through thick and thin with them over the years, 20 greyhounds and several cats later, we are still asking for Dr. Bear or Dr. Hartman as our first choice. The staff is usually spectacular and because we often brought in 9 greyhounds in...broken in a couple of appointments so we wouldn't have to bring them all at once, we would sometimes monopolize an entire Saturday morning for 'said vet'. They have been kind and caring even in the face of the worst issues. Now we are down to one greyhound and two kitties and still SO many years later and after experiencing SO many vets in this area....we stick with them. Some of their staff have fallen in love with the retired racers and began being foster homes for our group. Their place is clean and has facilities for care that other clinics don't have. I think when you want the best for your pets, you have to stick with those you have the best experiences with. Thanks to Dr. Hartman and Dr Bear for all their years of help, and to the staff at Pine Ridge!
MO
Mirabella Olson
Oct 3, 2018
3.0
I transferred my dog to this clinic last winter due to what I thought were high prices at his first and only other clinic where they had changed hands after the original owner retired.
VCA told me the first office visit was complimentary which was a nice surprise. Well, little did I know that I'd be paying for it down the road. They did do more troubleshooting about possible allergies causing the ear issue, but the tech came in acting like he had to have a culture done for a recheck. I informed her that I wanted the doc to look at him first before it was processed, to which she was snotty about that it would incur charges if they did. (As if I didn't already know that). I am on a fixed income and don't need random and needless extras. So the doc came in, ears looked good, so no lab necessary, and the tech had already forgot that he was to get the Bordatella in his nose, after I scheduled when the appt. was made, and she already knew as I had remarked about it again. But I was blindsided by my bill which was quite high for a recheck, and the only reason I brought him in was to get the coughing vaccine. So I paid almost $90 for about 15-20 minute visit, and they offer no Sr. discount. That wouldn't be so bad, but I just paid $150. for the exam and (medicine was for half if it) in a really small bottle. (He had just had his regular check up 2 months prior for other separate charges). I don't think I can afford to come here anymore.
SP
Stevie Palmer
Aug 21, 2018
5.0
My dog needed to go in asap. It was by appointment only. Took the first one they offered and called me back 10 minutes later asking if I wanted to come in earlier because of a cancellation. Easy to find and the decorations are cute. The vet was nice and took care of my dog and gave me many options. Went through the treatment plan with me and printed them off for me. Very clean and overall a quick and nice experience.
Frequently Asked Questions About VCA PineRidge Animal Hospital
What services does VCA PineRidge Animal Hospital offer for pets?
VCA PineRidge Animal Hospital offers a wide range of services including allergy and itchy skin relief, boarding, dental care, dermatology, diabetes treatment, endoscopy, euthanasia services, flea & tick control, diagnostics, general and orthopedic surgery, grooming, health exams, internal medicine, microchipping, nutrition, pain management, preventive medicine, radiology, spays and neuters, vaccinations, weight management, and wellness exams.
What are the operating hours of VCA PineRidge Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is VCA PineRidge Animal Hospital located?
It is located at 2172 Station Parkway NW, Andover, MN 55304, USA.
Does VCA PineRidge Animal Hospital accept credit cards and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is VCA PineRidge Animal Hospital accredited or associated with any veterinary association?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Are there any promotions available for new customers at VCA PineRidge Animal Hospital?
New customers can click for a Free First Exam coupon through their featured message link.
What types of pets does VCA PineRidge Animal Hospital primarily serve?
They primarily serve cats and dogs.
Which nearby locations can I visit before or after my appointment at VCA PineRidge Animal Hospital?
You can visit nearby places such as Dunn Bros Coffee for a drink, Festival Foods for grocery shopping, or Love Sushi for a meal.
How can nearby locations like Andover Station help me when visiting VCA PineRidge Animal Hospital?
Andover Station is a nearby shopping center that can be convenient for errands or dining when visiting the hospital, making your visit more efficient and enjoyable.
Are there any nearby pharmacies or pet-related services close to VCA PineRidge Animal Hospital?
Yes, Walgreens pharmacy is nearby for any medication needs, and there are grooming and pet boarding services available at the hospital itself and in the area.