Verizon

4.2
320 reviews
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Business Details

23114 Allen Rd, Woodhaven, MI
48183, United States
(734) 362-1083
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Woodhaven, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
23114 Allen Rd, Woodhaven, MI
48183, United States

Hours

Reviews

4.2
318 reviews
5 stars
243
4 stars
14
3 stars
8
2 stars
2
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Vez, Trevor, and Andrew, while others reported negative experiences with unhelpful or rude employees.

Sales Experience

Several reviews highlighted issues with misleading sales practices, including unfulfilled promises regarding promotions and pricing, leading to frustration among customers.

Technical Support

Customers expressed dissatisfaction with the technical support provided, citing instances where staff refused to troubleshoot issues or provided incorrect information.

Store Environment

The store was generally described as clean and well-organized, contributing positively to some customers' experiences.

Mixed Reviews

While some customers had excellent experiences and would recommend the store, others reported severe dissatisfaction and vowed to avoid the location in the future.
  • MM
    Mazzola
    Oct 10, 2025
    5.0
    Sales Rep was excellent, answered every question and tried 110% to make sure I walked out pleased..
  • DA
    Deanna Adams
    Oct 1, 2025
    5.0
    Super service from associate, Dee! Helpful and very patient with any questions.
  • JL
    Jeff Lockhart
    Sep 24, 2025
    5.0
    Vez was AWESOME with getting me set up with new phone and helped tremendously!!
  • DG
    Della Gandolfi
    Sep 23, 2025
    5.0
    We came in and were assisted by Vez. He not only is very knowledgeable he was able to explain the issues i was having with phone and fix it. This was the best customer service i have experienced in a very long time. Thank you again for everything Vez
  • EH
    Elliott Hooper
    Aug 13, 2025
    5.0
    Extremely easy going services through Verizon, especially the Woodhaven location. Vez went above and beyond to give me the best deal possible and was helpful in any way he could be. Highly recommend.
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Frequently Asked Questions About Verizon

What types of products does Verizon in Woodhaven offer?

Verizon in Woodhaven offers wireless devices such as smartphones, tablets, mobile broadband, wearable technologies, accessories, and device protection.

What brands can I find at the Verizon Woodhaven store?

You can find brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.