Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Shelby Township, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
432 reviews
5 stars
383
4 stars
11
3 stars
9
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Antonio, Louis, and Austin.
Professionalism
Reviews highlighted the professionalism of the staff, noting their patience and ability to explain services clearly.
Store Cleanliness
Customers consistently mentioned that the store was clean and well-maintained.
Sales Experience
Several reviews indicated that customers had positive experiences with the sales process, feeling well-informed and not pressured.
Pricing Issues
Some customers expressed dissatisfaction with unexpected charges and lack of transparency regarding pricing.
- NCNino Casanton2 days ago5.0The manager Louis is very helpful and informative
- NGNick George2 days ago1.0Worst experience, ordered a phone online to pick up in store got there I was told they don't have the phone when I asked why would the system allow me to order when it's not available the answer was with a straight face the system is not accurate! Called customer and the representative assured me that the store have the phone in stock! Never again , do yourself a favor go to an actual Verizon store.
- JHJosh Hix3 days ago5.0Fast internet and helpful transferring my stuff off old phone
- LHluke hamlin3 days ago1.0Warning: this store lies about their stock to keep the newer phones for new customers. If you’re an upgrade, good luck getting any service aside from ordering the phone and protection you didn’t ask for. And people wonder why everyone orders their stuff online nowadays. Greed city.
- SGSebastian GuerreroNov 1, 20255.0I came in to trade my iPhone and Fadi was great. He came in on his day off to help me out and he stayed past closing to help me finish transferring my phone. I would recommend to anyone to go to him.
Frequently Asked Questions About Verizon
What types of products does Verizon offer at its Shelby Township location?
Verizon offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store in Shelby Township?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which brands can I find at the Verizon Authorized Retailer in Shelby Township?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
Does the Verizon store offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at the Verizon store?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What services can I get at the Verizon Authorized Retailer in Shelby Township?
Services include new lines, device upgrades, new devices, and accessories.
What nearby places can I visit before or after shopping at Verizon?
Nearby places include Jet's Pizza for a meal, Baskin-Robbins for ice cream, and Pancake Factory for breakfast or brunch.
Are there any banks or ATMs close to the Verizon store?
Yes, Bank of America Financial Center, Bank of America Mortgage, and multiple Bank of America ATMs are nearby for convenient banking needs.
Where can I find health or dermatology services near the Verizon store?
Nearby dermatologists include Dr. Bryan Sofen, Dr. Gary Treygor, Dr. Steven Grekin, and the Grekin Skin Institute for skin care and medical spa services.
Can I conveniently combine my visit to Verizon with other types of services nearby?
Yes, you can visit nearby businesses like Lucid Marketing Strategies for advertising services, The UPS Store 7258 for shipping and printing, or Premier Pet Supply for pet services during your trip.