Business Details
About
Cell Phone StoreTCC
TCC Saint Joseph, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2015 Niles Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
746 reviews
5 stars
642
4 stars
29
3 stars
19
2 stars
13
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting employees like Caitlin, Max, and Rob for their knowledge, patience, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to address customer needs effectively, with specific mentions of employees providing thorough explanations and assistance.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's rude behavior, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly and effectively.
- TSTara SnowDec 20, 20255.0Had a great experience with Chris this afternoon. We switched from tmobile and he was a huge help. He gave great advice and set us up with phones that worked best for us. Chris was very easy to talk to and listened to our concerns and was very knowledgeable.
- LPLisa Peeples-HurstDec 19, 20255.0Caitlin was very professional and engaging. She helped me navigate the new features of my phone and was helpful with my questions. I so appreciate the stellar customer service!
- BPBo PaxsonDec 19, 20255.0Thank you, Caitlin, for helping my wife and I upgrade our phones last night. She was knowledgeable, answered all of our questions, and provided a top-tier customer service experience. 10/10 we look forward to working with her again in the future - Bo & Sarah
- MFMonica FlynnDec 11, 20255.0This was by far the most positive phone store experience we have ever had. We were helped promptly at our scheduled appointment. For the next 90 minutes we had excellent customer service and left with no unanswered questions.
- KPKinyetta PowellDec 10, 20255.0SAM, at the st joe michigan store was awesome. I was having issues with my phone not having service from a broken phone. I walked in and 5 mins later he had me up and running again. Thanks so much! He was pleasant and also was the first person to greet me when I walked in.
Frequently Asked Questions About Verizon
What types of products are available at Verizon Saint Joseph?
Verizon Saint Joseph offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, mobile hotspot devices, and Verizon home internet services.
What brands does Verizon Saint Joseph carry?
They carry popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours at Verizon Saint Joseph?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Saint Joseph offer in-store pickup and curbside pickup services?
Yes, Verizon Saint Joseph provides both in-store pickup and curbside pickup options for customer convenience.
How can I make an appointment at Verizon Saint Joseph?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Does Verizon Saint Joseph support Verizon 5G service and business accounts?
Yes, the store offers Verizon 5G network coverage and services for both consumers and business accounts.
What community impact does Verizon Saint Joseph have?
Proceeds from every purchase at Verizon Saint Joseph go directly toward supporting local community initiatives.
Which nearby restaurants can I visit before or after shopping at Verizon Saint Joseph?
Nearby restaurants include Little Caesars Pizza, Pizza Hut, La Pita, Taco Bell, and Burger King, providing various options for dining near the store.
Are there banks close to Verizon Saint Joseph for financial services?
Yes, Huntington Bank, Chemical Bank, and TCF Bank are located nearby, making it convenient for banking needs when visiting Verizon Saint Joseph.
What kind of nearby services can enhance my visit to Verizon Saint Joseph?
You can access mobile phone repair at uBreakiFix, grab coffee at Forté Coffee, or visit a nail salon like Nail Tech nearby, all within close proximity to Verizon Saint Joseph.