Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Muskegon Heights for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
432 reviews
5 stars
197
4 stars
88
3 stars
35
2 stars
23
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, with reports of rude staff, lack of assistance, and unresolved issues.
Sales Practices
Several reviews mention aggressive sales tactics and misleading information regarding promotions and pricing, leading to customer dissatisfaction.
Wait Times
Customers frequently reported long wait times in-store, often exceeding expectations, which contributed to frustration.
Mixed Experiences
While some customers praised individual employees for their helpfulness, many others expressed dissatisfaction with the overall service quality.
Product Availability
Customers noted issues with product availability and fulfillment, including incorrect orders and lack of stock for desired items.
- CFCraig Fritz2 days ago5.0Great Store, Great Service, Friendly Helpful Staff. Reservation not required but definitely recommended. Caden helped us with my wife's new iphone, setting it up and saving us money by keeping the plan she has rather then the plan that verizon wanted us to switch to! Thank You Caden.
- DEDavid EntsmingerSep 20, 20251.0Customer Service is terrible.
- MBMike BoxSep 5, 20255.0Few minutes of a wait, that's to be expected. Several seats avaliable plus U can tinker with phones, speakers and watches while you wait. The sales rep got us the phone we needed, activated and on our way.
- ARAlex ReinsmaAug 27, 20251.0Only come here if you have all day to waste and enjoy accomplishing nothing.
- CBCole BowditchAug 25, 20255.0Essence did an amazing job helping me out with a new screen protector! Thank you!!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Muskegon Heights?
The Verizon store in Muskegon Heights is open Monday through Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Can I schedule an appointment at the Verizon Muskegon Heights store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What brands of smartphones does Verizon offer at the Muskegon Heights location?
Verizon offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Does Verizon Muskegon Heights provide options for online orders and pickup?
Yes, you can shop online and choose in-store pickup, curbside pickup, express lockers, free 2-day shipping, or same-day delivery in select areas.
What types of services and products are available at the Muskegon Heights Verizon store?
The store offers mobile plans, wireless internet plans, voice plans, and products including business cell phones, tablets, laptops, and mobile hotspots.
Is there free Wi-Fi available at the Verizon store?
Yes, Verizon provides free Wi-Fi access at the Muskegon Heights store.
Where is the Verizon store located in Muskegon Heights?
The Verizon store is located at 5350 Harvey St, Suite E, Muskegon Heights, MI 49444.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby dining options include Qdoba, Jersey Mike's Subs, IHOP, McDonald's, Five Guys, Olive Garden, Red Lobster, MrBeast Burger, and Crumbl - Muskegon.
Are there any nearby beauty or wellness salons near the Verizon Muskegon Heights store?
Yes, several nearby salons include Great Clips, Paris Nails, and Pearl Nails for hair and beauty services.
What retail stores are located near the Verizon store in Muskegon Heights for additional shopping options?
Nearby retail stores include GameStop, Fruitport Crossing - GameStop, Sierra, Toys"R"Us, TrueSleep Mattress Store, American Mattress, Art Van PureSleep, and Mattress Firm.