Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
Location
Cricket Wireless Authorized Retailer
1315 N Telegraph Rd, Monroe, MI
48162, United States
Hours
Reviews
4.5
163 reviews
5 stars
131
4 stars
13
3 stars
4
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were described as rude or unhelpful.
Employee Performance
Several employees, particularly Caleb, Nayeli, and Matt, were highlighted for their exceptional service and knowledge, while others were criticized for lack of assistance.
Store Operations
Customers reported issues with store hours and availability, including instances of early closures and unresponsive staff.
Product Issues
Some customers faced problems with phone upgrades and billing, leading to dissatisfaction with the service provided.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were significant complaints regarding service consistency and employee attitudes.
- KVKileana VNov 6, 20251.0The worker (Luke) was rude, difficult and tried to deny an authorized exchange from corporate.
- TCTammy ConleySep 22, 20255.0Lucas deserves a big raise he is always very help and very kind to customers.
- KRKatty RumneyAug 2, 20251.0Rude customer service!!! Hire guys that have knowledge of the service. Overcharge for a new phone as upgrade with a $25 fee to activate. We left the store for the Taylor location. Would never buy anything from this Monroe location 😡😡😡
- JWJessica WhiteJan 11, 20175.0My experience today was great...Robert was absolutly amazing! He did a great and sufficient job! His terri le jokes were also very funny lol!!
- MAMinecraft AntianMar 16, 20165.0i needed help with my phone so i went in and they really looked in deep so my phone now works thx cricket
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer in Monroe?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless store located in Monroe?
The store is located at 1315 N Telegraph Rd, Monroe, MI 48162, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Monroe?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
When did the Cricket Wireless Authorized Retailer in Monroe open?
The store opened on March 30, 2018.
Is there a contract required for the phone plans at Cricket Wireless in Monroe?
No, Cricket Wireless offers phone plans with no annual contract.
How can I contact the Cricket Wireless store in Monroe?
You can call the store at +1 734-639-2312 for inquiries or support.
Does Cricket Wireless in Monroe offer 5G service?
Yes, Cricket Wireless offers 5G service as part of their cell phone plans.
What nearby places can I visit before or after stopping by Cricket Wireless on N Telegraph Rd?
You can visit nearby places like 'Delta Coney Island' for a classic diner experience, 'Atwater Street Tacos Monroe' for Mexican food, or 'SalonCentric' for beauty supplies.
Are there other services near Cricket Wireless in Monroe for financial needs?
Yes, nearby you can find 'Advance America' for payday loans and check cashing, and 'Western Union' for money transfer services.
Where can I find beauty or hair salons near Cricket Wireless in Monroe?
Near Cricket Wireless, you can visit 'Ultra Performance Hair & Nail', 'Hair by Jessica', and 'Clarissa Stowers Hair' for beauty and hair care services.