Our hospital is currently offering telemedicine as an option for existing clients. Please call for an appointment. Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Many customers praised the staff for their compassion and care during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Friendliness
The majority of reviews highlighted the friendliness and helpfulness of the staff, creating a welcoming environment for both pets and their owners.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding miscommunication and perceived negligence in care, leading to dissatisfaction.
Emergency Response
Several reviews commended the clinic for their prompt response to emergencies, often accommodating urgent cases even for new clients.
Pricing Concerns
Some customers expressed concerns about the cost of services, noting that while the care was good, it was on the higher side compared to other clinics.
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Allie Gatiss
Nov 11, 2025
5.0
Every experience i’ve had at this office has been nothing but kindness and compassion, understanding of my own choices I decide to make with my pet. I call and make sure to get a price estimate of everything I will need done, and they always are so helpful with that, and even If i have any additional questions about my treatment plan. They’ve been extremely kind with all of my pets, I came into an appointment with 3 cats, which is a lot to deal with and they were still so helpful. They treat my dog very nicely and wouldn’t stop giving her belly rubs when she would ask for them. I didn’t realize but today is veterans day, and I messaged them because my dog was having a mini seizure and they were able to help me and responded to my message right away, after any appointments they message and ask how your pet is doing, it feels like a community where you have people that want to have your pet around and really do care about their well being. All the women at the desk are so sweet and make me feel so welcomed, and my favorite doctor, Is Ashley Waldvogel, DVM, i came in for a regular checkup for my dog and she went beyond what was expected to make sure everyone was situated in the situation. All of the assistants have been very nice as well. the prices can vary, some stuff can be more expensive than others but for the most part, the cost is worth the care you get here at Marshall VCA. I wouldn’t change to a different veterinarian office!
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Dyanna Hagenbuch
Oct 25, 2025
5.0
Staff was friendly and I felt like they were actually interested in my kitten.
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Anna Weaver
Oct 25, 2025
5.0
Initially , we went to this facility years ago for our yorkie. Our yorkie was scratching all the time and was almost hairless. The vet we were seeing at the time, said it was a food allergy, so we put her on a prescription dog food. However, she continued to scratch, so we took her to a another vet for a second opinion. That vet gave us an extensive education on food allergies and seemed to agree with the first vet that it was food allergy. And yet she continued to scratch until we took her to VCA Marshall animal hospital for a third opinion. And the vet there suggested we put her on apoquil so we did. This has worked wonders for her for many years , and we continued to take our furbabies to this facility.
Our story does not end there. We had 2 small dogs and 3 cats. Katy (cat) was the oldest of our furbabies tribe. She was the queen of the house. She was our first cat ever and our bond was so strong. Several months ago Katy at 12 1/2 years old became ill. VCA Marshall was by our side every step of the way. Katy passed on October 7th and our hearts are crushed without her. We were so blessed to have had 12 1/2 years with Katy in our life. And we are so blessed to have Dr. Erin, Emily, Jessica, Felice, and Laura at VCA Marshall Animal Hospital. There are others at this facility to thank also. Unfortunately I don't know their names. But everyone there is absolutely awesome! We will always be grateful! ❤️
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Kristy Branham
Sep 9, 2025
5.0
VCA animal hospital in Marshall is beyond professional and amazing, so in April of this year around 5 am my chihuahua Gracie started to breath super heavy I called VCA at 7:30am as soon as they opened and not even being a patient they told me bring her in immediately. When arrived we were put right in a room. Turns out Gracie was in heart failure, Dr. Amy laid out all our options and didn't rush to euthanization instead she gave us an option of giving her medicine and sending us home with medicine, Gracie lived for 6 months thanks to Dr. Amy giving us the options of meds. Unfortunately on September 4th 2025 Gracie had another emergency and stopped responding to meds. We called first thing when they opened and they again had us come in immediately, we got there and Seen another vet and chose to allow Gracie to cross the rainbow bridge and tho Dr. Amy didn't have to she made it a point to come in and see us and Gracie. They also answered all my 10yr Olds questions and walked us through everything and even sat with me for an hour while I said goodbye and even after she passed we were not rushed out. This vet really is the best and if we ever choose to get another dog VCA is where we will go. Thank you to all staff who always checked on Gracie and helped us navigate that difficult day.
Not to mention anytime we did bring Gracie in they were so patient with her to not stress her out or scare her!!!!
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Angela Walker
Sep 8, 2025
1.0
The marshall vca killed my cat. I Have been taking her there for years for check ups and treatments. They'd give her a steroid shot every 6 months due to her breathing issues thed say it was ashma then give her the shot and that was that. When I asked to find a more permanent solution they completely ignored me. Paid over 400 dollars on 9/2/25 on top of 537 I paid when I had to take her back in 4 days later because she was getting worse. They didnt seem to care. They dont care about cats. I should have never taken her there. I would still have my Gracie if they would have actually cared enough to help me find answers. I should have known when EVERY SINGLE ROOM HAS DOG POSTERS. If you care about your cat I beg of you. Take them elsewhere. I hope no one ever has to experience the pain i went through trying to help my baby. Seeing her suffer and not a single one of them try to help us. Just to make money. I should have never trusted these people with my Gracie.
Frequently Asked Questions About VCA Marshall Animal Hospital
What are the regular operating hours of VCA Marshall Animal Hospital?
VCA Marshall Animal Hospital is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does VCA Marshall Animal Hospital offer telemedicine services?
Yes, the hospital currently offers telemedicine as an option for existing clients. Please call to schedule an appointment.
What types of animals does VCA Marshall Animal Hospital treat?
The hospital treats cats and dogs.
What payment methods are accepted at VCA Marshall Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What types of veterinary services are provided at VCA Marshall Animal Hospital?
Services include advanced care, dental care, allergy and skin care, diabetes care, diagnostics, surgery, immunizations, microchipping, pet boarding and grooming, preventive care, and more.
Is there a special offer for new clients at VCA Marshall Animal Hospital?
Yes, new clients can access a free first exam coupon available on their website.
Where is VCA Marshall Animal Hospital located?
It is located at 713 Brewer St, Marshall, MI 49068, USA.
What nearby veterinary care options are available near VCA Marshall Animal Hospital?
Nearby is the Marshall Animal Care Center, another veterinarian service that clients can consider.
Are there any nearby dining options close to VCA Marshall Animal Hospital?
Yes, Denny's restaurant is nearby where customers can enjoy breakfast or brunch before or after their visit.
What nearby parks can pet owners visit near VCA Marshall Animal Hospital?
Curtis Whitaker Bark Park and Cook Park are near the hospital; these parks are great places for dogs and their owners to visit.