Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Ludington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
211 reviews
5 stars
141
4 stars
28
3 stars
11
2 stars
14
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals who provided exceptional service.
In-Store Experience
While some customers reported positive experiences with quick service, others noted long wait times and confusion during transactions.
Product Availability
Several reviews mentioned issues with product availability, including stock shortages and the need to order items online.
Technical Support
Customers expressed frustration with the lack of assistance for technical issues, particularly regarding data transfer and account management.
Billing Issues
Multiple reviews highlighted dissatisfaction with billing practices, including unexpected charges and difficulties in resolving account issues.
- MMMary MartinOct 23, 20255.0Needed assistance with uploading my new phone n transferring data. So pleased with service I received from Espen
- AKAndrea KingOct 14, 20255.0Julius is very kind and helpful!
- CEClint EigemannAug 22, 20251.0Worst Verizon store in the state in my opinion employees are very unfriendly only care about Commission and are not willing to help you at all and if they do they look pissed off about it. I have been with Verizon for over 20 years and I'm currently looking for new provider
- LBLinda BomarAug 1, 20255.0I CANNOT express enough my gratitude for the EXCELLENT customer service I received. They helped me through a POA issue with professionalism, kindness and efficiency! I am only sorry that I didn’t get their first names! A+++++ service.
- GFGary FahnenstielJul 14, 20255.0Amazing customer service at the Ludington store!!!! They solved a huge problem when our deployed son had an identity theft problem. Espen, Michele and Kaitlyn were amazing. Thank you!
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Ludington?
Verizon Ludington is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does Verizon Ludington offer?
Verizon Ludington offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment online before visiting the Verizon Ludington store?
Yes, you can schedule an in-store appointment online through Verizon's website to ensure personalized service at the Ludington location.
What delivery and pickup options does Verizon Ludington provide?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas when ordering from Verizon Ludington.
Does Verizon Ludington accept mobile payments and debit cards?
Yes, Verizon Ludington accepts payments via mobile NFC, debit cards, and checks. They do not require cash-only payments.
Is free Wi-Fi available to customers at the Verizon Ludington store?
Yes, Verizon Ludington offers free Wi-Fi for customers visiting the store.
Which nearby restaurants can I try before or after visiting Verizon Ludington?
Nearby restaurants include Hungry Howie's Pizza, Big Apple Bagels, Kuntry Kubbard Restaurant, Dairy Queen, and Hunan Gardens, providing a variety of dining options close to Verizon Ludington.
Are there any nearby convenience stores and pharmacies close to Verizon Ludington?
Yes, Walgreens and Airport EZ Mart are conveniently located nearby for any convenience items or pharmacy needs when visiting Verizon Ludington.
Where can I find financial services near Verizon Ludington?
Safe Harbor Credit Union, LibertyX Bitcoin ATM, The Exchange Network, and Western Union are nearby financial service and ATM options accessible from Verizon Ludington.
What types of business products does Verizon Ludington offer?
Verizon Ludington offers business cell phones, mobile hotspots, tablets, and laptops to support your business communication and connectivity needs.