Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lapeer, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
553 reviews
5 stars
424
4 stars
42
3 stars
15
2 stars
14
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Nicholas, Sydnee, and Connor.
Mixed Experiences
While some customers had positive interactions, others reported long wait times and unhelpful service, indicating inconsistency in customer experiences.
Technical Assistance
Several reviews highlighted the staff's ability to assist with technical issues and device setups, often going above and beyond to ensure customer satisfaction.
Sales Pressure
Some customers felt pressured into purchasing additional services or products, leading to dissatisfaction with their overall experience.
Store Efficiency
Customers noted that service could be slow, with some experiences taking hours, which detracted from their overall satisfaction.
- CLCheryl LaucksNov 15, 20255.0Hannah at the Lapeer Verizon store was so patient with us, kind and helpful! She is definitely an asset to the store!
- TWTom WizinskyNov 10, 20255.0The ortonville mi store was not helpful at all so I went to the lapeer mi store and there customer service was great. Not only with me but everyone who was in the store. Lapeer is my only store now
- CLcalvin lesniakNov 9, 20251.0Does not honor receipt policy
- EDEra durmishiNov 5, 20255.0Life saver. Excellent work. Thank you Nicholas.
- CMCody McArthurOct 17, 20255.0Thank you Courtney for all the patience and help. Ask for Courtney! Will say store employees need more help with the business end. I was sent to fraud three times and didn’t even have an account set up yet. Cortney and myself got it figured out.
Frequently Asked Questions About Verizon
What services does Verizon - Victra offer at their Lapeer, MI location?
Verizon - Victra in Lapeer offers new lines, upgrades, new devices, and accessories, including a full range of wireless devices such as phones, tablets, home internet, smartwatches, and device protection.
What types of products can I find at Verizon - Victra store?
The store carries smartphones, tablets, wearable devices, audio accessories, cases, power accessories, SIM cards, laptops, and mobile broadband products.
What are the store hours for Verizon - Victra in Lapeer?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon - Victra in Lapeer support in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
Which brands are available at Verizon - Victra's Lapeer store?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more at the store.
What payment methods does Verizon - Victra accept?
They accept American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon - Victra store?
Yes, free Wi-Fi is available to customers at the store.
Are there any restaurants near Verizon - Victra in Lapeer?
Yes, nearby options include E.G. Nicks Grill & Tavern for American cuisine and Jersey Mike's Subs or Subway for sandwiches and fast food, which are great for grabbing a meal before or after your visit.
What health-related services are located near the Verizon - Victra store?
Nearby you can find health services such as Hunters Creek Dental, Jean E. Driscoll (dentist and orthodontist), Downtown Chiropractic, and The Nesting Spot LLC, which might be convenient to visit alongside your trip to the store.
Are there any nearby places for tech repairs or related services near Verizon - Victra?
Yes, Cracked Computer, Phone and Tablet Repair is close by, providing additional tech support options if you need device repairs or computer services alongside your visit to Verizon - Victra.