Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lapeer, MI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
561 reviews
5 stars
431
4 stars
42
3 stars
15
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nicholas, Sydnee, and Hannah.
Mixed Experiences
While some customers had excellent experiences, others reported long wait times and unhelpful service, indicating inconsistency in customer service.
Technical Issues
Several reviews mentioned problems with phone service and billing, including issues with promotions and account management.
Store Environment
Customers appreciated the welcoming atmosphere of the store, but some noted a lack of efficiency during busy times.
- KMKelsey MowenJan 3, 20265.0Hannah and Dracon were absolutely amazing!! Thank you both again for all your help!
- OMOrlando MartinezDec 6, 20255.0They helped me out and the one guy was really funny tbh, his name was Nicholas I think
- DDDaleDec 5, 20255.0Have dealt with Sydnee a couple of times in last year. Always knowledgeable, easy to deal with and a positive experience. 🤌🏽
- CLCheryl LaucksNov 15, 20255.0Hannah at the Lapeer Verizon store was so patient with us, kind and helpful! She is definitely an asset to the store!
- TWTom WizinskyNov 10, 20255.0The ortonville mi store was not helpful at all so I went to the lapeer mi store and there customer service was great. Not only with me but everyone who was in the store. Lapeer is my only store now
Frequently Asked Questions About Verizon
What services does Verizon - Victra offer at their Lapeer, MI location?
Verizon - Victra in Lapeer offers new lines, upgrades, new devices, and accessories, including a full range of wireless devices such as phones, tablets, home internet, smartwatches, and device protection.
What types of products can I find at Verizon - Victra store?
The store carries smartphones, tablets, wearable devices, audio accessories, cases, power accessories, SIM cards, laptops, and mobile broadband products.
What are the store hours for Verizon - Victra in Lapeer?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Verizon - Victra in Lapeer support in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
Which brands are available at Verizon - Victra's Lapeer store?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more at the store.
What payment methods does Verizon - Victra accept?
They accept American Express, Apple Pay, Android Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon - Victra store?
Yes, free Wi-Fi is available to customers at the store.
Are there any restaurants near Verizon - Victra in Lapeer?
Yes, nearby options include E.G. Nicks Grill & Tavern for American cuisine and Jersey Mike's Subs or Subway for sandwiches and fast food, which are great for grabbing a meal before or after your visit.
What health-related services are located near the Verizon - Victra store?
Nearby you can find health services such as Hunters Creek Dental, Jean E. Driscoll (dentist and orthodontist), Downtown Chiropractic, and The Nesting Spot LLC, which might be convenient to visit alongside your trip to the store.
Are there any nearby places for tech repairs or related services near Verizon - Victra?
Yes, Cracked Computer, Phone and Tablet Repair is close by, providing additional tech support options if you need device repairs or computer services alongside your visit to Verizon - Victra.