Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Holland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1036 Washington Ave.
Location
Hours
Reviews
4.7
787 reviews
5 stars
704
4 stars
24
3 stars8
2 stars7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Taylor, Grant, and Keith, received high praise for their helpfulness, patience, and knowledge.
Sales Transparency
Some customers expressed concerns about unexpected fees and lack of transparency regarding charges during the sales process.
Technical Support
While many customers appreciated the assistance with phone upgrades and technical issues, there were instances of dissatisfaction regarding unresolved problems.
Store Environment
The store was noted for its friendly atmosphere, though some reviews mentioned a lack of staff presence during quieter times.
- BMBrian MorehouseDec 22, 20255.0This is the ONLY store I will go to! Taylor and his staff are the best. They are patient. Spend time explaining all the options. And, do it with a smile and a way of making you feel valued beyond just buying a phone. Highly recommend!
- JGJosilyn GrotenhuisDec 21, 20255.0Kenny was very helpful, and patiently even stayed late to help me switch to a new phone
- KKKelseyNov 26, 20251.0Grant P swindled us for $60 extra recurring charges per month when we upgraded our phones. Never showed us anything on a screen, we didn’t consent to any of it. Wrote stuff down on a sticky note and never anything official. Also kept my old phone service active when it was supposed to be turned off. Then went in to fix the problem today 11-26-25 and another employee was there who smelled very heavily of weed and said he couldn’t help us. We called customer service and the lady on the phone helped fix everything and said that Grant did mess up. Do not go here if you don’t watch your account relentlessly, they will pull whatever they can to get one by you. Shame on you Grant and Verizon.
- CMCarl MobleyNov 7, 20255.0Excellent experience. Grant took care of everything upgrading multiple phones. Much appreciated
- MBMichael BulthuisNov 6, 20255.0Grant Price was the nicest guy! Super helpful and respectful. Recommend working with him anytime you visit the S Washington location.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Holland offer?
Verizon Wireless Zone in Holland offers the latest Verizon devices including smartphones, tablets, tech accessories, connected devices, Verizon home internet, and award-winning customer service.
Where is the Verizon Wireless Zone store located in Holland?
The store is located at 1036 Washington Ave, #50, Holland, MI 49423, on the south side next to Jet's Pizza.
What are the store hours for Verizon Wireless Zone in Holland?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which payment methods are accepted at Verizon Wireless Zone?
Verizon Wireless Zone accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Invoice, Mastercard, PayPal, Samsung Pay, and Visa.
Does the Verizon Wireless Zone store offer in-store and curbside pickup services?
Yes, both in-store pickup and curbside pickup services are available to customers.
How can I schedule an appointment at Verizon Wireless Zone in Holland?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What major mobile brands does Verizon Wireless Zone carry?
They carry brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many others.
What nearby dining options are available near Verizon Wireless Zone in Holland?
Nearby dining options include Jet's Pizza, Pizza Hut, Subway, China King Buffet Holland Inc., Blimpie, and Biggby Coffee.
Where can I get automotive services near Verizon Wireless Zone in Holland?
Nearby automotive services include Accel Auto & Transmission Repair LLC, Valvoline Instant Oil Change, O'Reilly Auto Parts, Accel Auto Sales, and Superior Automotive.
What local amenities can I visit before or after shopping at Verizon Wireless Zone?
You can visit the nearby consumer credit unions such as Consumers Credit Union and United Federal Credit Union, as well as enjoy shopping at Select Seconds By Design thrift store and the hobby shop Super Hideaway Gaming.