Verizon

4.7
790 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Holland, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1036 Washington Ave.

Location

Verizon
1036 Washington Ave, Holland, MI
49423, United States

Hours

Reviews

4.7
787 reviews
5 stars
704
4 stars
24
3 stars
8
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Taylor, Grant, and Keith, received high praise for their helpfulness, patience, and knowledge.

Sales Transparency

Some customers expressed concerns about unexpected fees and lack of transparency regarding charges during the sales process.

Technical Support

While many customers appreciated the assistance with phone upgrades and technical issues, there were instances of dissatisfaction regarding unresolved problems.

Store Environment

The store was noted for its friendly atmosphere, though some reviews mentioned a lack of staff presence during quieter times.
  • BM
    Brian Morehouse
    Dec 22, 2025
    5.0
    This is the ONLY store I will go to! Taylor and his staff are the best. They are patient. Spend time explaining all the options. And, do it with a smile and a way of making you feel valued beyond just buying a phone. Highly recommend!
  • JG
    Josilyn Grotenhuis
    Dec 21, 2025
    5.0
    Kenny was very helpful, and patiently even stayed late to help me switch to a new phone
  • KK
    Kelsey
    Nov 26, 2025
    1.0
    Grant P swindled us for $60 extra recurring charges per month when we upgraded our phones. Never showed us anything on a screen, we didn’t consent to any of it. Wrote stuff down on a sticky note and never anything official. Also kept my old phone service active when it was supposed to be turned off. Then went in to fix the problem today 11-26-25 and another employee was there who smelled very heavily of weed and said he couldn’t help us. We called customer service and the lady on the phone helped fix everything and said that Grant did mess up. Do not go here if you don’t watch your account relentlessly, they will pull whatever they can to get one by you. Shame on you Grant and Verizon.
  • CM
    Carl Mobley
    Nov 7, 2025
    5.0
    Excellent experience. Grant took care of everything upgrading multiple phones. Much appreciated
  • MB
    Michael Bulthuis
    Nov 6, 2025
    5.0
    Grant Price was the nicest guy! Super helpful and respectful. Recommend working with him anytime you visit the S Washington location.

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Holland offer?

Verizon Wireless Zone in Holland offers the latest Verizon devices including smartphones, tablets, tech accessories, connected devices, Verizon home internet, and award-winning customer service.

Where is the Verizon Wireless Zone store located in Holland?

The store is located at 1036 Washington Ave, #50, Holland, MI 49423, on the south side next to Jet's Pizza.