Many customers praised the staff for their kindness, compassion, and attentiveness towards both pets and their owners.
Communication Issues
Several reviews highlighted problems with communication regarding costs and treatment plans, leading to dissatisfaction among clients.
Pricing Concerns
Numerous customers expressed frustration over high prices for services and perceived pressure to purchase additional treatments or memberships.
Mixed Experiences
While some clients reported excellent care and outcomes, others shared negative experiences, particularly regarding misdiagnoses and lack of empathy.
Appointment Availability
Customers noted difficulties in scheduling timely appointments, with some expressing disappointment over long wait times.
JB
Jackie Biers
Nov 10, 2025
4.0
I really like your doctor she's really nice.They're very friendly there
MS
maddie silveus
Nov 7, 2025
5.0
My cat Noodle and I have been coming to VCA for about a year now… Dr Woijtas is now the only person I trust with Noodle. We love her and the rest of the staff is always so friendly and clearly enjoy their job. Their love for all the pets they see is evident. They have been fantastic working with our budget and getting my pukey kitty on the right food for her sensitive belly. We love our Vet and the rest of the staff at VCA! Truly will never bring her anywhere else. 10/10 recommend! (Coming from a really tough critic)
LL
L
Nov 6, 2025
1.0
I took my cat her a while back.The so called doctor who treated him was not kind to him. I reported it but I don't think nothing was done about it. I never went back. If you don't like all God animals, you should not work with them. No love for animals here. You should take your babies where they really genuine care. Just money hungry unkind doctors here. Remember God see everything you do!
MM
Moriah M
Nov 2, 2025
5.0
I took my kitten last week. Every person was super nice and caring and willing to answer all my questions. I can tell they sincerely cared about my kittens wellbeing. If it was less expensive, I'd never go anywhere else.
ES
Ekrem Sabanic
Oct 14, 2025
5.0
Took our new kittens to the vet for the first time and I was skeptical about which place to take them to until I did some research and came across VCA and after reviewing their website and the reviews of people who have gone there I decided to give them a chance. Not only do they offer free exams up to 2 new pets but they were so helpful and knowledgeable about what our kittens needed and recommended all the necessary things at their stage. They also made it very convenient with payment because they offer a pet club membership so you are not stressed to pay a big vet bill up front right away they work with you on making sure your pet is taken care of first. Really great place great staff and wonderful doctor recommend for people looking for a new or better vet. You won't be disappointed.
Frequently Asked Questions About VCA Northeast Animal Hospital
What types of pets does VCA Northeast Animal Hospital cater to?
VCA Northeast Animal Hospital primarily serves cats and dogs.
What are the operating hours of VCA Northeast Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:30 AM to 2:00 PM, and closed on Sundays.
Where is VCA Northeast Animal Hospital located?
It is located at 1527 Michigan Street NE, Grand Rapids, MI 49503, USA.
What kinds of veterinary services does VCA Northeast Animal Hospital provide?
They offer services such as allergy relief, boarding, dental care, diabetes treatment, flea and tick control, general surgery, grooming, microchipping, preventive medicine, vaccinations, and more.
What payment options are accepted at VCA Northeast Animal Hospital?
Accepted payment methods include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can new customers benefit from visiting VCA Northeast Animal Hospital?
New customers can take advantage of a Free First Exam coupon by visiting their website.
What health and safety protocols does VCA Northeast Animal Hospital follow?
The hospital follows health and safety protocols based on healthcare best practices and state and local regulations.
Are there pet walking services near VCA Northeast Animal Hospital?
Yes, Nature of the Dog - GR Dog Walking Company offers pet walking services nearby, making it convenient for customers to manage their pet's exercise needs.
Can I find physical therapy services near VCA Northeast Animal Hospital?
Yes, Midline Movement Physical Therapy and Exceptional Solutions Physical Therapy are nearby, providing options for physical therapy needs around the area.
Are there dining options close to VCA Northeast Animal Hospital?
Yes, New Beginnings Restaurant and Vander Mill are nearby dining spots where customers can enjoy meals before or after their visit.